Modernization

Town embraces e-gov, high-tech neighbors

The presence of several telecom companies has prompted Hickory, N.C., to be proactive in electronic government

Digital Government

Agency turns to XML for tax returns

The California State Board of Equalization will use XML to store tax return data, and it won't need major changes to its infrastructure to get it done

Digital Government

Memphis signs deal to outsource IT

The city has signed a deal with SCT for $50 million to take over the city's technology responsibilities, including e-government

Digital Government

Colorado chooses new CIO

Robert Feingold will step from the technology role at the state's Department of Natural Resources to take the policy-setting position

People

Report: Leaders ignore IT at their peril

A Harvard report spells out ways elected officials can get in step with technology

Digital Government

NECCC releases e-gov guide

The manual aims to help government officials develop an e-government strategy and will soon be available at the group's Web site

People

NLC picks IBM to spread e-gov message

IBM, with the help of NLC, will work with smaller cities to educate them about technology and get them started with e-government

People

San Diego aims to speed up police work

With a new workflow system, the city police could clip days from the time it takes to have investigators assigned to a case

Digital Government

Prison keeps eye on inmate computer use

A software surveillance system lets a Florida state prison make sure inmates aren't using computers for unauthorized business

Digital Government

Senate boosts voting alternatives

A Senate bill would fund a study about alternative voting methods and create a grant program for states to upgrade their systems

Digital Government

Portland testing multispace machines

Portland, Ore., is testing multiple-space parking machines, which could be more reliable, save the city maintenance costs and make collection easier

People

State launches how-to guide for e-gov

Washington's new guide to e-gov applications will walk people through the steps of building an Internet-related project

People

System seeks child support payments

Idaho has contracted for a program that helps identify financial assets of parents who are delinquent on child support payments

People

California city tracks complaints online

Bakersfield is installing an automated Web-based system that will track the complaints the city receives as well as the responses it gives

People

Firm streamlines online permits

NetClerk Inc. unveiled a new system for municipalities to review, manage and approve permits online securely

People

Digital fingerprints track inmates in Texas prisons

The Texas Department of Criminal Justice, which oversees and operates the state's prison system, will soon get digital fingerprint scanners to log and help identify inmates.

Digital Government

Memphis outsources city's IT

A $42 million deal turns over the city's technology workload -- and IT staff -- to a vendor

People

N.Y. libraries put training in circulation

The New York Public Library will use a private grant to create public technology training centers at several branches.

People

Giant steps toward e-government

As state and municipal governments restructure technologically to save money, improve efficiency and deliver better services, two technology giants recently formed dedicated units to tap this lucrative market.

People

Web an election winner

When the outcome of the presidential race was thrown into doubt on Election Day, voters, the media and even Florida Gov. Jeb Bush turned to his state's election Web site to view the returns.