Modernization
5 Tips from Practitioners to Improve Government Customer Experience
Good customer experience doesn’t happen by accident.
Cybersecurity
White House Sprint Ends With Nearly 200 New Cyber Apprenticeship Programs
The 120-day sprint saw more than 7,000 apprentices get hired from the initiative.
Artificial Intelligence
Critical Update: How Data Analytics and AI Algorithms Can Prioritize Trust
VA researchers are training machine learning algorithms to accurately learn about real-world data.
Ideas
A Vision for Digital Transformation at VA
Solution-focused engineering and collaboration can address many of the key challenges VA is facing and facilitate practical solutions.
Artificial Intelligence
Adoption of AI in Health Care Relies on Building Trust, DOD, VA Officials Say
Wider use of health-related artificial intelligence applications at the departments of Veterans Affairs and Defense depends on technologies being “sufficiently understandable.”
Emerging Tech
NOAA Planning to Join DOD’s Electronic Health Record System
A spokesperson for the office overseeing the rollout of the Oracle Cerner electronic health record system said that NOAA’s deployment of the software is “targeted for summer 2023.”
Emerging Tech
VA Needs Better Data on Employment Outcomes of ‘Promising’ Tech Training Pilot, Watchdog Says
A Government Accountability Office report found that the Department of Veterans Affairs lacks sufficient data on its VET TEC pilot to “assess the effectiveness of the program at getting veterans into jobs.”
Cybersecurity
NDAA Amendment Would Establish Veteran-Focused Cyber Training Program
A provision included in House and Senate legislation authorizing Defense Department spending for fiscal year 2023 would allow veterans and military spouses to receive cyber training “at no cost.”
Digital Government
VA Extends Delay of EHR Rollout Until June 2023 to Address ‘Outstanding Issues’
The Department of Veterans Affairs said additional time is needed to streamline deployment of its new electronic health record system to “make sure it is functioning optimally for veterans.”
Cybersecurity
Over Half of Operating Systems at VA Medical Center in Texas are Outdated, Watchdog Finds
An audit conducted by the VA’s Office of Inspector General found unaddressed security vulnerabilities and deficient devices at the Harlingen VA Health Care Center.
Cybersecurity
Watchdog Identifies Multiple Security Deficiencies at VA Medical Center in Louisiana
The VA’s Office of Inspector General found “critical and high-risk vulnerabilities on 37% of the devices” at the Louisiana-based medical center.
Digital Government
VA ‘Moving Toward Full Compliance’ With Geospatial Data Law, Watchdog Finds
The VA’s Office of Inspector General found said the agency is noncompliant with three of the law’s requirements but is currently in the process of addressing its deficiencies.
Modernization
VA Official Has 'Deep Concerns' About Agency's EHR Deployment
But leadership at the agency pushed back against projected cost overruns and delays moving forward.
Modernization
Acquisition Failures at VA Lead to Congressional Calls for Enhanced Oversight
Republican leaders on the House Veterans’ Affairs Committee want the VA to halt major purchases until a new binding acquisition management framework is implemented.
Digital Government
5G and Cloud Can Work Together to Improve Government Operations, Experts Say
Government and private sector officials explained how 5G can be an “underlayment” for scale and speed.
Cybersecurity
VA Systems Vulnerable to Cyber Intrusions Due to Lack of Effective Oversight, Report Says
The Department of Veterans Affairs Inspector General's office said the agency is "leaving its systems vulnerable to compromise by impostors who may gain access to protected information."
Artificial Intelligence
VHA Launches New Playbook Outlining Digital Health Care Needs For Patients
The agency’s health care office is looking for better data sharing interfaces to improve patient care.
Modernization
Over 20,000 Veterans Received VHA iPads but Never Used Them for Virtual Care
An inspector general review found that the agency was also slow to get devices back so they could be redistributed.
Digital Government
VA Appoints Functional Champion to Help Streamline Embattled EHR Rollout
The selection of Dr. David Massaro to the senior role fills out the leadership team of the VA office tasked with “processing and resolving patient care concerns” related to the agency's new electronic health record system
Digital Government
GAO: VA Needs Better Data Collection, Analysis on Sexual Harassment
The Government Accountability Office issued a follow-up report to its 2020 analysis of the Veterans Affairs Department’s procedures for collecting and handling data on sexual misconduct.
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