Modernization

VA Officials Reluctant to Say When G.I. Benefit Delays Will Be Fixed

Lawmakers grilled Veterans Affairs Department officials about the IT issues that prevented tens of thousands of veterans from receiving education and housing stipends on time.

Modernization

VA’s $16 Billion E-Health Record Overhaul is Already $350 Million Over Budget

Just six months into the project, VA’s most important modernization effort is getting more expensive.

Modernization

VA is Looking for a Platform to Track Talent and Spot Future Leaders

Employees also would use the system as a one-stop shop for professional development services.

Ideas

How to Build a Corporate Learning Program to Support Veterans in the Workplace

Organizations need to develop training and reskilling programs, so veterans have the tools necessary to excel professionally and personally.

Modernization

After Listening to Veterans, VA Put All Its Services on One Website

In the future, officials hope to eliminate most—if not all—of the paperwork and other bureaucratic barriers that prevent veterans from accessing the benefits they’ve earned.

Modernization

Report: Management Drama Threatens to Derail VA’s Health Records Overhaul

The vendor’s software is also falling short of the department’s requirements, according to ProPublica.

Modernization

Pentagon's Health Record Platform Shows Progress After Initial Setbacks

The system has decreased emergency room wait times and increased the number of patients facilities are able to treat, the vendor reports.

Modernization

Pentagon, VA Leaders Commit to Boosting Accountability in Health Record Overhaul

Both secretaries pledged to re-examine the multibillion-dollar program’s organization structure and timelines.

Digital Government

VA’s National Cemetery Administration Continues High Customer Satisfaction Scores

The federal agency with the highest customer satisfaction scores continues its high performance, according to new internal survey data.

Modernization

24 Companies Join VA’s Health Record Modernization Team

Cerner Corp. announces a lengthy list of subcontractors for the multi-billion dollar project.

Digital Government

By the Numbers: Federal Agencies Face Uneven Struggle Hiring Young Tech Talent

At one civilian agency, IT pros over 60 years old outnumber their under 30 colleagues 19 to one.

Modernization

Congress Doesn’t Know Who’s in Charge of VA’s $10 Billion Health Records Overhaul

Lawmakers are trying to figure out what to do about the lack of accountability within the program’s leadership.

Modernization

Lawmaker: Don’t Let “Rudderless Leadership” Cripple VA Health Record Overhaul

The program’s chief administrator resigned less than two months after taking charge of the project. Another top official left her post days earlier.

Digital Government

A Simple Tweak to Google Search Now Helps Veterans to Find Jobs

Only about half of all veterans in the U.S. participate in the workforce at all.

Digital Government

Lawmakers Call for Broad Changes at VA After Report of Mar-a-Lago Members’ Influence

One top committee member launches investigation into alleged undue policy-making involvement.

Modernization

Report: Private Trump Advisers Tried to Derail the VA’s Multibillion-Dollar IT Overhaul

A ProPublica investigation found three advisers weighed in heavily on the hiring and firing of high-level tech leaders within the agency.

Modernization

VA Wants a New Cloud for Its Mobile Apps

The effort comes as VA reworks its entire online presence to make services more accessible and user-friendly for some 9 million veterans.

Modernization

VA is Rethinking Its Entire Online Presence

The Veterans Affairs Department wants to know what it would take to create a one-stop online shop for veteran services.

Digital Government

Trump Picks Marine Vet To Take Over Veterans Affairs IT

If confirmed, James Gfrerer would step into a difficult job, as IT is at the center of VA’s mandate to modernize.