Veterans Affairs

VA’s AI suicide prevention tools aren’t meant to replace clinical interventions — advocates want it to stay that way

The AI tools currently being used to identify veterans at high-risk of suicide always include human outreach.

VA AI strategy says early use cases will inform adoption in new EHR

“As AI tools are validated and show worth, they will be incorporated into the EHR and many other information technology platforms through coordination between innovators and the teams managing those systems today,” the department said.

VA to focus on EHR deployment first, then innovative additions, official says 

Dr. Neil Evans, who is currently overseeing VA’s deployment of a new EHR system, said one benefit of rolling out the Oracle Health software is “we can, in the future, more easily orchestrate and deliver an integrated technological experience.”

AI-based suicide prevention efforts at VA always have human involvement, official says

“We do not currently have any plans that I'm aware of to use AI as a treatment device instead of providers,” Evan Carey, acting director of VA’s National Artificial Intelligence Institute, told lawmakers.

In-home clinical uses of immersive tech will raise data privacy questions, VA official says

VA has over 40 use cases of augmented reality and virtual reality tools for patients and department staff.

Change Healthcare attack delayed EHR testing at Chicago site, VA watchdog says

A joint VA-DOD rollout of a new Oracle Health electronic health record system occurred around the same time that UnitedHealth Group subsidiary Change Healthcare was targeted by a ransomware attack in February 2024.

VA's suicide prevention lead departs government

Dr. Matthew Miller, the executive director for VA Suicide Prevention, has overseen efforts to explore the use of innovative solutions during his tenure.

Veterans Experience Office codified under new law

The office was created in 2015 to gather feedback from veterans and their families that would help VA improve its services, although it was never formally established within the department.

Veterans Affairs reduces claims backlog at record rate

The Veterans Affairs Department processed more disability compensation and pension claims in fiscal 2025 than any other previous year.

Why veterans need their own health care record and system

COMMENTARY | To restore trust and deliver the care veterans deserve, the VA must prioritize smart investment in technology, better management practices and serious engagement with veteran feedback.

Inside VA’s yearslong AI effort to uncover veterans at high risk of suicide

VA’s REACH VET model scans veterans’ electronic health records to identify those in the top 0.1% of suicide risk and then provide them with more targeted support.

Breaking News

VA backs down on mass layoffs, will cut 30K through attrition only

Following significant pushback, VA is reversing course on its plan for widespread RIFs while still promising some staffing reductions.

IT excellence: lessons from the VA, the Air Force and abroad

COMMENTARY | Americans want smarter government. Success stories at the VA and the Air Force show it’s possible to transform digital services with the right leadership.

Trump nominates Ryan Cote to serve as VA’s new IT chief

Cote previously served as the Department of Transportation’s CIO for two years during the first Trump administration.

VA is overlooking accessibility requirements when procuring IT, watchdog says 

VA’s Office of Inspector General said the agency “did not establish a control environment that makes accessibility a priority” when it acquires new systems.

Funding for further EHR deployments ‘vitally important,’ VA secretary says

VA Secretary Doug Collins said failing to modernize the agency’s electronic health record system “hurts our community care process because our doctors cannot communicate with the community [or] our doctors internally.”