Digital Government

City fine-tunes customer service

Des Moines may be on the leading edge of using CRM tools to help interaction between government and citizens

Digital Government

Grants encourage IT planning

Nebraska uses $2,500 mini grants to encourage IT development among communities and groups statewide

Digital Government

Pa. updates open records law

Governor signs legislation to revise the state's Right-to-Know Law, requiring that public records be made available electronically

Digital Government

Grants give schools an assist

Premier Programming Solutions will be distributing $6.5 million in software to help disabled students

Digital Government

GovAssets4Sale going live

Online marketplace enables government agencies to sell or trade surplus and seized assets via the Internet

Digital Government

State praises online job application

Washington state officials rate online job application system an unqualified success

Digital Government

SAP public division on the move

Relocation from Germany to the U.S. signals company's commitment to the growing strength of e-government

Digital Government

Seattle area police set up sharing

Law enforcement agencies in the Seattle metro area are developing a Web-based system to share crime information

Digital Government

State site helps in hunt for funds

Louisiana e-gov application helps people find, trace and recover unclaimed property funds

Digital Government

U.S. e-gov projects go global

Six e-government initiatives from the United States are among the 101 finalists in an international competition

Digital Government

USDA automating schools' orders

The Agriculture Department plans to implement an online ordering system for public school systems

Digital Government

Smart growth project extended

The EPA is extending a pilot program to expand communities' use of its GIS-based Smart Growth Index

Digital Government

Company customizing local sites

CivicPlus offers Web sites and e-government services to small cities and counties on a monthly subscription

Digital Government

D.C. site gears up for questions

Jeeves Solutions soon will launch a question-based search engine on the Washington, D.C., Web site

Digital Government

Giuliani supports national ID

Former New York City mayor supports some form of national ID card and says that people will have to compromise on it

Digital Government

Libraries, museums hold basic tech

Survey indicates that basic IT has made its way into most American museums and libraries

Digital Government

Awards honor model e-gov efforts

The third annual Digital Government Awards recognized programs that use the Internet and technology

Digital Government

V-Government takes voice to Web

NetByTel initiative is aimed at enabling telephone users to access Web-based government services

Digital Government

County recorders getting new tool

Hart InterCivic plans a Web-based system for filing, recording, managing and accessing official public records

People

State's new knowledge management system

A suite of commercial off-the-shelf applications facilitates information sharing and collaboration among 40 agencies