Emerging Tech

It Costs Taxpayers $41 Per Phone Call To IRS

The IRS wants to provide a better user experience to customers without breaking the bank.

Digital Government

Congress keeps IRS spending on a short leash

Senate appropriators are continuing a series of spending restrictions and reporting requirements for the IRS in FY2018, even as planned IT modernization lags.

Digital Government

Lawmakers grill IRS on management, IT security

Lawmakers expressed frustration with the tax agency's failures to implement oversight recommendations for workforce management, IT security and legacy systems, as well as its handling of the recent Equifax contract.

Digital Government

IRS to supply real-time income verification under Senate bill

A bipartisan bill just introduced in the Senate would put the cash-strapped IRS on the hook for developing a way of conducting income checks for the financial industry.

Modernization

IRS pushes back on data protection criticisms

Officials cite lower rates of fraudulent tax returns as a mark of improving taxpayer security, but external hacks and internal reviews demonstrate the agency still faces challenges.

Digital Government

GAO Denies Equifax Bid Protest on IRS Contract

In its ruling, GAO said Equifax’ contentions were “unreasonable,” allowing IRS to move forward on a contract with Experian.

Digital Government

GAO denies Equifax bid protest

The protest had resulted in a controversial (and now suspended) bridge contract from the IRS for Equifax's identity management and taxpayer fraud protection services.

Acquisition

IRS suspends Equifax contract

After a tough congressional hearing and news of more infosec woes at Equifax, the IRS suspended a $7.2 million contract with the credit monitoring agency.

Acquisition

Priya (Ishu) I. Krishna

Information Technology Specialist and CADE-2 Requirements Program Manager, Internal Revenue Service

Digital Government

GAO to IRS: Actually, You Didn't Have to Give Equifax a Contract

Despite what IRS officials told Congress, the IRS did not have to continue using Equifax services in a bridge contract, a GAO official said.

Cybersecurity

IRS IT leaders didn't know about $7M Equifax award

IRS CIO Gina Garza told Congress that she and other tech officials at the tax agency did not sign off on a $7 million contract awarded to Equifax a month after the credit monitoring firm disclosed a massive data breach.

Acquisition

IRS relies on obsolete hardware, IG finds

An inspector general audit found the IRS is losing ground when it comes to replacing outdated IT hardware, with budget constraints topping the list of reasons.

Acquisition

IRS dishes on IT procurement strategy

The deputy chief procurement officer at the IRS spoke about lessons learned during a pair of outreach events to the contracting community.

Modernization

Does the IRS have a cloud strategy?

Congress and watchdog agencies have dinged the IRS for lacking an enterprise cloud strategy seven years after it became the official policy of the U.S. government.

Cybersecurity

Thousands Hit in Tax Preparer Phishing Attacks This Year

There were 177 phishing attacks against tax preparers between January and May of this year.

People

Harvard students spin up gov-tech internship

The federal government may be getting a summer tech and data science internship program analogous to those offered by Silicon Valley, thanks to three Harvard undergrads.