Modernization
GSA warns agencies that telecom transition is coming fast
The director of the $50 billion EIS contract reminded agencies that they have only four months to complete plans to transition their telecom services.
Digital Government
Can chatbots improve government customer service?
Federal digital and customer experience experts are telling feds how AI and machine learning, including bots, can expand and improve customer service.
People
Why Beth Angerman sees a shared-services opportunity
Hacks, tight budgets and oversight are driving a governmentwide push to shared services.
Acquisition
Alliant 2 hits the street
The General Services Administration is seeking proposals from vendors on its $50 billion Alliant 2 IT services contracts.
Digital Government
Chrousos to depart as head of GSA's Technology Transformation Service
Hot on the heels of a reorganization that elevated 18F to a key service inside GSA, TTS Commissioner Phaedra Chrousos is planning a July exit from the agency.
Modernization
FedRAMP rolls out high security baseline
Cloud service providers now have a new high-level security model to offer federal agencies.
Acquisition
New procurement rule boosts price transparency
GSA hailed a big change to transactional data reporting rules for its Federal Supply Schedules Program as a pivotal moment in procurement.
People
'Policy' and 'operations': Don’t choose one over the other
Steve Kelman argues that government needs more leaders with experience in both areas.
Modernization
The three-month FedRAMP approach
The FedRAMP team is bullish on getting cloud service providers through the approval process in a single quarter, thanks to its new pre-assessment phase.
Cybersecurity
GSA to break out cyber services in Schedule 70
The administration wants to change how agencies buy cybersecurity services as part of a $19 billion plan to tighten federal information security.
Modernization
Computer buying events look to leverage government scale
OMB is planning deals on laptops and desktops via its strategic sourcing program.
Digital Government
Watchdog warns on 18F's finances
Despite having plenty of satisfied customers, the government startup is losing millions of dollars each year.
Modernization
Can federal IT lead the way in secure cloud?
Scale, security and compliance requirements make moving to the cloud challenging for federal CIOs, but the FedRAMP program provides a viable path forward.
Digital Government
Revamped 18F to get a contracting embed
GSA's Federal Acquisition Service plans to place acquisition experts in the new Technology Transformation Service to share knowledge on procurement strategies.
Digital Government
Britain takes digital ID out of beta as U.S. lags
The United Kingdom will go live with its governmentwide digital identity platform, GOV.UK Verify, in the coming days. The U.S. government will need a little more time.
Digital Government
New rule puts onus on contractors to tighten IT security
The government finalized a rule change that spells out new requirements for contractors to protect classified and controlled information.
Digital Government
Watchdog: 18F's Slack security exposed GSA data
GSA's innovation shop 18F enabled unauthorized data access by linking Slack and Google Drives with an open login standard, according to an inspector general alert.
Cybersecurity
New CDM services on the horizon
A task order to provide smaller agencies with Continuous Diagnostics and Mitigation as a cloud-based service is coming this summer, while a new phase focused on data is being explored.
People