Digital Government
Why CX in government is no longer optional
In the era of big data, comprehensive CX programs are recommended for any enterprise to understand every aspect of customer interaction and perception. Though much has changed, that old adage that "the customer is always right" endures.
Cybersecurity
HHS updates on blockchain application
The Department of Health and Human Services will test its blockchain-based acquisition system in the coming months, as it works on other ideas to harness the electronic ledger technology.
Acquisition
IRS tries agile acquisition for data tools
The first in a series of expected technology pilots at the agency will focus on robotic process and intelligent automation tools for contract data.
Modernization
DOD watchdog announces JEDI review
The Pentagon's internal watchdog announced in its first public statement on the matter that it was reviewing the Joint Enterprise Defense Infrastructure program – a massive, single-award cloud computing buy with a ceiling value of $10 billion that is set to be awarded in the coming weeks.
Acquisition
Contractors have questions about DOD's cyber requirements
The Pentagon is making big moves to improve cybersecurity in its industrial base, but the contracting community and experts continue to wonder if it will all play out as intended.
Acquisition
GSA issues STARS III RFI
The General Services Administration is seeking input on the next iteration of its key small-business-focused IT acquisition vehicle by Sept. 6.
Acquisition
DOD tries to take control of the JEDI 'narrative'
The Defense Department's CIO shop is trying to control the narrative on the Joint Enterprise Defense Infrastructure procurement, a massive cloud computing acquisition that has generated intense scrutiny because of its size, scope and a hard fought lawsuit from one of the companies eliminated from the bidding.
Modernization
New draft rule bans government purchase of Chinese telecom gear
The interim regulation would prevent agencies from purchasing telecommunications and video surveillance equipment from five companies, including Huawei and ZTE.
Acquisition
OMB, GSA to oversee TBM buys
A new review board will to supervise agency procurement of TBM tools and services and make recommendations about acquisition and deployment strategies.
Cybersecurity
Small business cuts coming amid NBIB merger
The Defense Counterintelligence and Security Agency, which is absorbing National Background Investigations Bureau expects to combine contracting offices and staff, while shrinking small business goals.
Acquisition
OTAs primed for growth
The Pentagon and DHS are leading the way in using other transaction authority to leverage emerging technologies.
Modernization
GSA preps 5G plan
The General Services Administration will issue a white paper on how it will move ahead with 5G wireless services.
Acquisition
IT procurement fraud ring targets federal agencies
An international group of criminals is using DHS and other federal agencies' solicitations to steal hundreds of thousands of dollars of IT gear, according to a watchdog report.
Modernization
DOD responds to JEDI ruling
The Defense Department speaks out on the federal court ruling for its JEDI cloud buy and stands by its fixed-price, single-award strategy.
Modernization
AT&T posts $1 billion DOJ telecom win
The Justice Department intends to leverage the Enterprise Infrastructure Solutions contract to drive modernization.
Acquisition
Watchdog cites improper contract action
A Federal Acquisition Service manager helped a consultancy get on two multiple award contracts, according to the agency's inspector general's office.
Acquisition
GSA on track with schedules, EIS
GSA's Federal Acquisition Service is successfully shepherding a comprehensive series of initiatives to streamline the procurement process for agencies and companies.
Modernization
USDA set to release EIS task order
The Agriculture Department is close to issuing its solicitation for modernized telecommunications infrastructure.
Acquisition
Republicans urge Trump not to interfere with JEDI cloud buy
Top defense committee Republicans sent a letter to President Donald Trump, warning that delays to the $10 billion JEDI cloud acquisition would endanger national security.
Modernization