Episode 8: AI in the Workforce

Artificial intelligence (AI) has already shown significant potential to transform how we work, empowering employees to be more productive and effective. However, when it comes to realizing AI’s full potential, it will require that industry and government provide the workforce with the right skills to leverage the technology effectively. It also means building foundations of trust for employees who might have AI as a potential coworker.

In this episode of the Exploring AI in Government podcast, hosts Dominic Delmolino, chief technology officer at Accenture Federal Services, and Kathleen Walch, principal AI analyst at Cognilytica, examine how the government can build these foundations of understanding in AI with the aim to benefit the workforce. As an outspoken proponent for the convergence of AI and people, Dorothy Aronson, CIO of the National Science Foundation explains how to engender trust and foster "explainability" around the technology's use in the workforce. Presidential Innovation Fellows Justin Koufopoulos and Jeff Starr bring a practice-focused approach to the technology, as they detail their work on an AI Playbook that takes an in-depth look at how AI might impact the workforce at large.

Check out what they have to say by listening to the episode below. Or download and subscribe on Apple Podcasts, Spotify, Stitcher, SoundCloud or Google Play to take Exploring AI in Government with you on your favorite device. And don’t forget to check out Accenture.com/ExploreAI to connect with the hosts, listen to episodes and download relevant research.

Artificial intelligence isn’t just a term used in science fiction any longer, it’s a real technology that’s having a true impact on the world and workforce around us. And as the technology and its use cases evolve, government services and missions stand to gain much from implementing AI effectively: From improving cybersecurity to automating menial tasks to supercharging citizen engagement. Accenture's Exploring AI in Government Podcast seeks to dig past the hype and highlight how experts and pioneers are making AI a reality in the federal government.