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Want to boost online user satisfaction? Try these tools
Agencies that want to improve customer satisfaction with their Web sites can take advantage of a Bureau of Labor Statistics laboratory and, soon, a pop-up software survey tool.
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Army selects team for 'Future' work
The Army took a major leap in its transformation efforts by selecting Boeing and SAIC for the service's Future Combat Systems project
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Redrawing the map
NIMA has been trying to improve its business processes, IT investments and customer service for transformation
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Funding holdup irks mayors
The Justice Department told the nation'smayors that it is withholding the money earmarked to help first responders
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Change as a way of life
As the Army's principal director for enterprise integration, Miriam Browning is focused on two initiatives that are changing how the Army works
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Funding transformation means funding IT
The Bush administration's budget includes many projects that would rely on IT to help DOD achieve its transformation goals
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DOD may restrict foreign workers
DOD is considering a policy that could prohibit foreign nationals from working in certain IT positions
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IG report: Tracking system won't be ready
INS is almost certain to get an incomplete when the deadline for its automated student-tracking system arrives in January 2003
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A new plan of attack
The Pentagon's strategy to transform the military with IT is taking hold
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DOD's vision test
Editorial: There's one sure way the Pentagon can sabotage its latest efforts to transform the military -- focus on operations instead of people.
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USPS unplugs e-mail biz
The Postal Service has decided to pull the plug on its secure e-mail business, PosteCS
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Iowa blocks false IDs
Clearinghouse guards against identify theft, now a national security concern
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Air Force launches IT purchasing site
The Air Force launched an online system for purchasing and tracking IT products through a single, seamless process
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From the top down
Leadership has played a key role in making transformation a driving force at the Pentagon
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FirstGov search returns surprise result
A Norwegian search engine offered 'the best technical solution' at 'an incredibly lower price,' for FirstGov
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Kennedy's smart investment
An office system installed last year proves its worth after mail shutdown
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Future Combat team selected
Boeing, SAIC have been awarded the $154 million contract for the Army's Future Combat Systems
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