Leading to victory

Create a culture of courage.

* Create a culture of courage.

* Understand that the business skills of the past have not been rendered

obsolete by technology.

* Make your employees feel as if they are doing the most important jobs

in the world.

* Assign realistic and attainable goals.

* Make employees believe they are on the "front line."

* Never be lulled into a "peacetime" mentality.

* Know your competition.

* Don't push your personnel; inspire them to follow you.

* Prepare your people to see victory within their grasp, rather than

defeat.

* "You must not fail" is not spoken from on high, but from the trenches,

and never with an "or else" attached.

NEXT STORY: GSA closing in on WebGov portal