Technology Advances. Federal Impacts.

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Technology is now firmly embedded throughout our everyday activities, but its reach is larger than that: businesses are using their products and services to reshape, reimagine, and transform how our society works, communicates, and lives.

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In the global Accenture Technology Vision 2018 Survey, 84 percent of business and IT executives agreed that through technology, companies are weaving themselves seamlessly into the fabric of how people live today.

For the federal government, the ramifications are huge. Many agencies must decide how they should both foster and govern these innovations. All need to determine how to integrate them into their own operations to deliver against ever-growing expectations and scrutiny.

For the first time in history, technology is truly enabling deeper two-way relationships between businesses and government and the people they serve. People no longer just consume organizations’ products and services. They also interact with them and with each other. Savvy federal agencies are realizing that this level of connection requires a new type of relationship based not only on an agency’s services, but also its goals and values. They also know it requires a new level of trust.