Modernization

Could a new academy solve the AI talent problem?

The National Security Commission on Artificial Intelligence is recommending a new academy to train feds to take on federal agency jobs involving emerging technologies including AI.

Modernization

Senate Dems join push for $1B TMF boost

A group of Democratic senators are asking top appropriators to include a sixfold increase to an IT modernization revolving fund in the next round of pandemic relief and stimulus legislation.

Digital Government

Survey: Tech Employees Less Comfortable Negotiating Salary in COVID-19 Era

Fewer employees at large tech companies are talking salary with their managers during the pandemic.

Artificial Intelligence

Facial Recognition Algorithms Struggle to Detect Faces Under Masks, NIST Study Finds

A new study from the National Institute of Standards and Technology found facial recognition algorithms developed pre-pandemic struggle to identify masked faces.

Modernization

CBP Gets $15M from Modernization Fund to Ditch Its Last Mainframe

The Customs and Border Protection Agency plans to upgrade a system that tracks imported goods and still relies on COBOL. 

Digital Government

The State of Customer Experience

Federal agencies had been working to improve service delivery—then the COVID-19 pandemic hit. 

Digital Government

4 Million Americans Waited Over an Hour in Line at Social Security Field Offices in 2019

Two separate Social Security Administration inspector general audits provide a detailed picture of customer experience over the past decade at the agency.

Modernization

CBP lands TMF award to modernize legacy system

Customs and Border Protection won a $15M award to update a COBOL-based fee collection system and move it to the cloud.

Ideas

A Test and Trace Strategy for Reconnecting to Government Networks

Agencies shifted to large-scale work from home operations but little thought has been given to how to secure these networks when workers return to the office. 

Digital Government

Bill Calls for National Database to Track Evictions

The Housing and Urban Development Department would be required to set up and secure a new, central resource. 

Modernization

Pentagon issues contract guidance on China tech ban

The Defense Department outlines how it will implement the upcoming government ban on doing business with companies that use certain Chinese telecommunications equipment.

Ideas

Is Telehealth as Good as In-Person Care? A Telehealth Researcher Explains How to Get the Most Out of Remote Health Care

The question of when to use telehealth must also take into account the risk and burden of getting care.

Ideas

How to Protect Remote Workers’ Productivity and Performance

Even as restrictions ease, working from home will continue for many. Experts offer tips for bridging the distance.

Modernization

Oversight Democrats Want at Least $1B for Technology Upgrades in Next Relief Bill 

Lawmakers make the case that the funding should be included in any coronavirus relief package that comes to a vote to help address IT systems struggling due to surge in demand. 

Cybersecurity

Pentagon’s Enterprise DevSecOps Initiative Presents an Ambitious Model for the Future of Software

The Air Force’s chief software officer provided insights into the operation of Platform One, a project at the beginning of what could be a profound transformation for cybersecurity.

Modernization

Oversight Dems push for $1B boost to TMF

The lawmakers want the next COVID-19 relief package to include a boost for the central Technology Modernization Fund to support the upgrade of legacy systems.

Modernization

Treasury Department Wants To Move Its Cloud Into Another Cloud

The Fiscal Service wants to move its servers into two third-party managed data centers while keeping ownership and control over its hardware.

Modernization

Staying ahead of threats on government networks

Why securing data and managing cyber risk must now become critical elements in agency ERM frameworks.

Ideas

How Government Can Deliver Business-Quality Services

Here are three actionable key steps that public sector technology leaders can take to catalyze digital transformation.