Digital Government
Experts to Biden: Don’t Slow Government Customer Experience Momentum
Government management experts offered advice to the incoming presidential administration regarding how to continue customer experience progress.
Emerging Tech
VA Moves to Expand Its 5G Experimentation
One of the agency’s senior innovators shed light on what’s to come—and how existing 5G pursuits have paid off in the pandemic.
Emerging Tech
DOD Has Promising Tech. Now It’s Time to Scale It Up, Officials Say
The department needs to move certain tech from incubation to operation.
Modernization
Military Health Officials: Electronic Health Records Rollout On Schedule and Ready for COVID Vaccine
After a pause this spring, the MHS Genesis rollout is back on track, with two deployment waves scheduled for early 2021.
Artificial Intelligence
Interagency Committee Issues Recommendations for Using Cloud to Accelerate Artificial Intelligence
The Select Committee on Artificial Intelligence outlined ways agencies can approach commercial cloud computing for research and development.
Modernization
Trump Administration to Name OPM’s Basil Parker as Federal CIO
The chief of staff and IT and cybersecurity workforce adviser will be appointed to the top IT position in the federal government, according to the White House.
Emerging Tech
Where America Rates in the Latest Leading Supercomputer Rankings
Major supercomputing players—both old and new—made it onto the latest Top500 list.
Modernization
Customer Experience CAP Leaders Leave ‘CX Cookbook’ for Agencies
The cookbook is meant to serve as a resource for CX practitioners across government.
Modernization
NOAA looks to modernize with EIS
The weather and science agency sets up future 5G capabilities, critical sensor bandwidth with $311M Enterprise Infrastructure Solutions task order.
Podcasts
Critical Update: The Government’s Cloud Anxiety
As more federal agencies shift to cloud computing, officials are reexamining the responsibilities customers and service providers must bear to secure data.
Artificial Intelligence
Army-Funded Algorithm Decodes Brain Signals
The algorithm is part of an effort to eventually establish a machine-brain interface.
Digital Government
Acting Federal CIO Has Been in the Job for Months, OMB Confirms
Even some federal IT officials who work closely with the Office of the Federal Chief Information Officer weren’t aware that Michael Rigas has been serving as acting Federal CIO for months.
Ideas
To Improve Safety of Defense Networks, Eighty-Six Dot1x
The protocol creates the false sense of security that all devices are being screened, even if minimally, for security when in fact they are not.
Modernization
Making software more than 'IT thing'
Software modernization has a branding problem, and it's going to take more than the colloquial culture shift to speed up the Defense Department's adoption of modern tech capabilities, according to Deputy CIO Peter Ranks.
Artificial Intelligence
NASA, FAA Make Moves to Offer Some Staff App-Based Personalized, Professional Coaching
The agencies are set to tap into BetterUp’s mobile platform, which uses AI algorithms to match employees with the right coaches for their needs.
Ideas
Foundations of a Sound Social Media Retention Strategy for Federal Agencies
A lack of a clear social media strategy also leads to key bits of information getting lost.
Artificial Intelligence
AI, ML Tech ‘Needed Today’ to Enhance Decision-Making Process at the Edge, DOD Officials Say
Automation is proving its efficacy in exercises and pilot programs.
Modernization
Biden Review Teams Include Many Former Tech Officials and Digital Service Members
The transition also includes a U.S. Digital Service-specific review team.
Artificial Intelligence
VA Turns to Machine Learning to Automate Prescription Workflows
One of the agency’s senior innovation-focused officials also shed light on how additive manufacturing might disrupt modern health care.
Policy