Digital Government
Employees, research drive CX innovations at Veterans Affairs
The Department of Veterans Affairs is looking to improve customer experience by changing its culture and tapping its own workforce for innovative ideas.
Cybersecurity
EPA Cybersecurity Weaknesses Are Going Untracked and Unpatched
One EPA employee said their office was tracking vulnerabilities on their own to avoid oversight from other agency components.
Digital Government
Congress focuses on money and staffing in election security
The head of the Election Assistance Commission told lawmakers that it needs more money and people to play its part in defending U.S. elections against cybersecurity risks.
Ideas
4 Steps to Managing Data During a Cloud Migration
Security doesn't have to be a sticking point.
Digital Government
OPM: Job cuts could be part of the 'executive playbook'
The Office of Personnel Management is telling agencies that, as they rely more heavily on new technologies and retrain their employees, cutting the workforce may be in order.
Digital Government
It’s Not Just the Citizenship Question—the Digital Divide Could Hurt the Count of Latinos in the Census
Fear of government, a question about citizenship, and uncertain internet connections have created the perfect storm for an undercount of the Latino population, a new report argues.
Emerging Tech
Democrats, Republicans Both Want to Regulate Facial Recognition
If left unchecked, lawmakers worry the tech will infringe on Americans’ privacy and civil liberties, and perpetuate racial and gender discrimination in the criminal justice system.
Digital Government
Frigid Offices Might Be Killing Women’s Productivity
As their goosebumps have long suggested, women perform better on tests of cognitive function at toastier room temperatures.
Digital Government
FCW Insider: May 23
Top stories, quick hits and other updates from FCW's reporters and editors.
Modernization
House Appropriators Take Aim at Some of the Pentagon’s Most Ambitious Tech Ideas
The new Congress is cold on many of the Pentagon’s most elaborate projects and plans.
Digital Government
Defense Digital Service Awards ‘Civilian Hiring as a Service’ Contract
The Pentagon’s nerd squad is rethinking how it hires talent in fields like cybersecurity, computer science and user experience design.
Cybersecurity
NASA Official Credits DHS’ Cyber Tools with Transforming Its Cyber Stance
The space agency has a much better grip on its vast data since it has deployed Continuous Diagnostics and Mitigation tech.
Cybersecurity
CDM dashboard award will lay the groundwork for AI
A new award will attempt to refashion the dashboard to better incorporate emerging technologies and make better use of the "treasure trove" of data created through CDM.
Policy
OMB Issues New Policy for Credentialing People, Devices and Bots
The administration’s updated identity, credential and access management policy extends physical credentials to the digital world.
Digital Government
OPM Encourages Agencies to Expand Telework Amid Summer Metro Station Closures
Six Metro stations in Virginia will shut down entirely for platform repairs, beginning next week and lasting through early September.
People
Defense Digital hunts tech talent with new recruiting contract
The $7 million DDS pilot, which extends to April 2020, will target candidates with backgrounds in computer science, product management, and user experience design.
Artificial Intelligence
Report: Agency Leaders Must Embrace Risk to Adopt Artificial Intelligence
Not every AI pilot is going to pan out, and government leaders need to make sure their organizations know that’s OK.
Modernization
Study: Federal AI is a $1B market
A study from a leading trade group find that chief data officers are needed to help guide federal artificial intelligence efforts.
Artificial Intelligence