People
New SBA administrator nominated
Before the ink was dry on Hector Barreto's resignation, the Bush administration had a successor on the way.
Modernization
The dervish is in the details
Despite funding cuts, Susan Smoter updated the irs.gov site and recently earned a five-point increase in customer satisfaction on the American Customer Satisfaction Index.<@SM>
Digital Government
Public-sector sales boost CDW
Sales for the company’s public-sector unit, CDW-Government, grew 13.4 percent in the first quarter to $438.4 million.
Modernization
Online extra | Security initiative looking for direction
The Office of Management and Budget plans to focus on training and Federal Information Security Management Act reporting over the next eight months under the Security Line of Business Consolidation initiative.<@SM><@SM>
People
SBA administrator resigns
Democrats say Bush's choice to replace Barreto will indicate the president's commitment to small-business owners.
Modernization
Online extra | Moving to a COE easier through change management
Part of Treasury’s overall plan to migrate to HR Connect was a two-pronged change management plan.<@SM>
People
DHS ramps up TWIC program
By the end of summer, DHS will check the backgrounds of 400,000 port workers, Chertoff said.
People
The key word for successful cross-agency projects: governance
Tim Young, the associate administrator for IT and e-government for the Office of Management and Budget, wants agencies to put him out of a job.
Modernization
Straight shooter
An engineer at Defense Medical Logistics Standard Support realized that he could write an open-source encryptographic module that secures data. Debra Bonner, director of operations for DMLSS, was the catalyst for moving the program forward.
Digital Government
Verizon offers wireless priority service
The service is a federal program that gives priority network access to national security and emergency preparedness officials in times of emergency.
People
Ciber wins medical outsourcing pact
Under the $13.1 million deal, the company will oversee network operations, help-desk services, Web development, systems analysis and project management.
Modernization
Online extra | Florida case offers lessons-learned for outsourcing
While Florida’s contract with Convergys Corp. of Cincinnati to consolidate and process human resource services for 32 state agencies has produced substantial benefits, it also serves as a stark example of what can go wrong when a government agency outsources certain functions to the private sector.
Cybersecurity
Privacy needs to be baked into systems, experts say
Agency privacy officers should not be seen as Dr. No but as people who can help focus a system.
Modernization
Recasting the privacy officer
Privacy officers can shed the naysayer stereotype by helping IT officials build privacy controls earlier in the systems development life cycle.<@SM>
Modernization