Modernization

Why Federal IT Leaders Set Aside $100M for Customer Experience

Creating a distinct pool of funding for customer experience improvement projects is part of a three-pronged strategy to show agencies the administration is serious about CX.

Digital Government

Coming Soon: More Regs and Bills to Help Modernize the Federal Workforce

Reforms will ease the process of everything from attracting new talent to processing retirement claims, says OPM Director Kiran Ahuja.

Digital Government

Experts call for more chief customer officers in government

Witnesses told Senate lawmakers that customer experience practitioners need representation within key federal agencies.

Acquisition

SBA team targets set-aside contracts awarded to ineligible firms

The Office of Government Contracting and Business Development successfully steered over $5 billion in contracting opportunities for small businesses away from firms that were ineligible for set-asides.

Cybersecurity

House Panel Passes RANSOMWARE Act to Get FTC Reports on Cross-Border Work

The Energy and Commerce subcommittee also forwarded a bipartisan privacy and data security bill to the full committee but—lacking support from Senate leadership—that legislation appears dead in the water.

Policy

Experts Call for More Chief Customer Officers in Government

Witnesses told Senate lawmakers that customer experience practitioners need representation within key federal agencies.

Modernization

VA Electronic Record System ‘Not Yet Stable Enough’ for Planned Rollouts

The Boise Veterans Affairs Medical Center now plans to deploy the Cerner Millennium system a month later than originally planned, with the year’s remaining rollouts pushed to 2023.

Defense

Spotlight on innovation in the 2023 defense policy bill

The Defense Innovation Unit stands to get $81 million, double its requested budget, for fiscal 2023, under the House version of the National Defense Authorization Act.

Artificial Intelligence

IARPA Researchers Want Immersive, 3D Imagery for Training and Simulation

The project seeks software and applications to enhance the intelligence community’s surveillance images.

Defense

House committee boosts defense budget by $37B

The House Armed Service Committee’s topline is more than Biden’s budget request, but less than that of its Senate counterpart

Ideas

Steve Kelman reports from his 50th college reunion

After a two-year delay due to the coronavirus pandemic, the Harvard College class of 1970 got the chance to reconnect.

Digital Government

House Committee Boosts Defense Budget By $37B

The House Armed Service Committee’s topline is more than Biden’s budget request, but less than that of its Senate counterpart

Cybersecurity

Big Tech Pushes for Harmonized Global Policy Amid Emerging Regulations from Allies

The Information Technology Industry Council is maintaining its call for a voluntary approach as Canada, the United Kingdom and Europe all signal strict new cybersecurity requirements.

Defense

IARPA researchers want immersive, 3D imagery for training and simulation

The project seeks software and applications to enhance the intelligence community’s surveillance images.

Policy

States need to invest in unemployment systems, Labor secretary tells Congress

Labor Secretary Marty Walsh spoke with lawmakers about a week after the Government Accountability Office added the unemployment program to its high risk list of poorly performing government programs.

Cybersecurity

GAO: Potential Federal Cyber Insurance Program Should Avoid Moral Hazard

The government watchdog highlighted the need for specific security requirements in recommending other relevant agencies explore the possibility of providing federal assistance to private sector entities following a catastrophic event.

Cybersecurity

CISA Seeks Public Feedback on TIC 3.0 Cloud Use Case

Trusted Internet Connections use cases provide guidance on secure implementations of specific platforms, services and environments.