Ideas
Improving federal CX requires a shift toward automation
Automation must be at the forefront of IT modernization efforts if the federal government is to succeed in improving public service delivery, customer service and employee onboarding.
Digital Government
National Archives plans CX research
The National Archives and Records Administration says that a new research agenda will help it understand what people who use the archives need, want and expect – and how the agency can meet those demands.
Cybersecurity
CISA and FBI Say Malicious Cyber Activity is Unlikely to Compromise Election Infrastructure
The joint public service announcement said “extensive safeguards in place” make it difficult for bad actors to interfere in upcoming midterm elections.
Digital Government
NASA Still Falls Short of Geospatial Data Act Compliance, Watchdog Says
The agency’s inspector general found that while NASA is making progress towards compliance, six out of 13 key elements are incomplete.
Emerging Tech
NIST Wants Input on Government Involvement in Stablecoins
As the federal government is aiming to regulate the digital asset space, the National Institute of Standards and Technology examines the technical components preceding regulation.
Cybersecurity
GAO: Communication Breakdowns Hurt Otherwise Positive View of Federal Ransomware Support
State, local, tribal and territorial governments have “generally positive views” of agencies’ ransomware assistance, but cited “inconsistent communication” from the FBI as a challenge.
Modernization
State Department Awards Verizon $1.58B IT Modernization Contract
The contract tasks Verizon with modernizing communications infrastructure and providing IT services to the agency’s embassies and other important locations.
Digital Government
White House Seeks Advice on Cyber Workforce Development
The Office of the National Cyber Director is looking for input in a new request for information and will eventually quiz respondents about their ideas.
Cybersecurity
New Report Shows Significant Improvement in Consumer Cyber Hygiene
Senior administration officials and cybersecurity leaders marking Cybersecurity Awareness Month weighed in on a consumer survey examining how behaviors have changed over the last three years.
Digital Government
Commerce Department Appoints Inaugural Members to Industrial Advisory Committee
The 24 members will give guidance to support the CHIPS for America program, including on issues such as research and development.
Digital Government
FTC Announces New Chief Technology Officer and Public Affairs Director
The agency’s acting CTO was appointed to the permanent position, after a year of working in an acting capacity.
Artificial Intelligence
Federal Agencies Pledge Support For Biden’s AI Framework
Absent enforceability, public agencies and leadership plan on developing similar AI guidance and protocols to ensure accountable usage and design.
Defense
DISA’s sweeping new plan takes aim at data silos, mistagged info
The Pentagon’s IT agency has policy and culture ideas to encourage freer, more secure info-sharing.
Acquisition
White House raises contract spending goals for small disadvantaged businesses
The Office of Management and Budget is directing agencies to award at least 12% of all federal contracting dollars to small disadvantaged businesses in fiscal year 2023.
Digital Government
The Pandemic Watchdog is Looking for More Time, Money and Authority
The office is floating a draft bill that would keep it open an additional five years, provide more consistent funding and expand the special IG’s jurisdiction.
Digital Government
DISA’s Sweeping New Plan Takes Aim at Data Silos, Mistagged Info
The Pentagon’s IT agency has policy and culture ideas to encourage freer, more secure info-sharing.
Artificial Intelligence
Vote Now for the Future of Robotics
The European Union's Robotics4EU initiative aims to give the public a voice on how comfortable they are with certain types of robots and artificial intelligence.
Ideas
Can Coworkers Prevent ‘Quiet Quitting’?
"...it is clear that companies can benefit significantly when employees go above and beyond what's required of them."
Artificial Intelligence
New Biden AI Framework a 'Blueprint' for Future Regulations
The Biden administration’s national artificial intelligence framework does not carry legal penalties or enforcement, but hopes to pave the way for best practices as law.
People