People
Customer service in government: not like selling burgers
Federal agencies are being told to improve customer service, but it's not always a straight path forward.
Digital Government
Where we stand
The Atlantic Century II report shows that America is at risk of losing its place as a global innovation leader.
Modernization
The perils of a mobile-first IT strategy
Many FCW readers are not keen on the idea of mobile devices replacing their old-fashioned desktop computers.
Modernization
Cloud reputation hurt by cybersecurity worries
Former CIO Vivek Kundra promoted cloud technology as a way to save money, but some feds are concerned about its security.
Digital Government
Silencing social media: Censorship or maintaining order?
As angry young people rioted in the streets of London, the prime minister suggested blocking access to social media.
People
Kundra's successor: Can the next federal CIO deliver?
Vivek Kundra's appointed successor, Steven VanRoekel, faces a tough assignment in carrying out the IT reform plan.
Acquisition
The ghosts of small businesses past
Critics say SBA's small-business score cards are meaningless because small businesses aren't actually doing the work.
People
What telework might look like in 10 years
In a decade, the word 'telework' will be as outdated as a rotary phone, writes Force 3’s Chris Knotts.
Digital Government
The best of the federal blogosphere
Don't rap and drive; Protecting security spending; Don't drink the water; Tag! You're it.
Digital Government
Innovation's falling fortunes
Many fear that America's status as a global leader is diminishing despite a progressive agenda at the White House and the optimism of just a few years ago.
People
Treat tech the way you treat people
Practices that make it easier for new employees to succeed can also apply to new technologies, columnist Douglas Brown writes.
Digital Government
'Alien invasion' study not from NASA, just fun, author says
International Business Times
Digital Government