Digital Government

What Do Americans Hate More: Their Internet Providers or Their Government?

Customer satisfaction with the federal government is declining, according to a new survey.

Digital Government

After Drone Crashes in its Backyard, White House Calls for New Regulations

The president directed federal agencies to release rules for commercial drone use.

People

Chaffetz seeks new tone on Oversight panel, but old disputes remain

The new chairman of the House Oversight and Government Reform Committee extends an olive branch to the minority, but keeps subpoena power for himself.

People

'Less RFPs and more APIs'

U.S. CTO Megan Smith said there is no reason government can’t match the private sector in customer service.

Modernization

GSA Spends Over $100 Million for New Cloud Services

Awarded through GSA’s Office of Citizen Services and Innovative Technologies, the contract will be a GSA-wide procurement vehicle,

Cybersecurity

Could this be the year for data-breach legislation?

Widespread support exists for creating a national data-breach reporting standard, but details remain to be ironed out.

Modernization

Microsoft’s Transition to the Cloud Will Be a Drawn-Out Slog

The company is shifting toward a model of selling software as subscription-based services, and away from its “old” business of selling one-time software licenses.

Digital Government

Your Appliances May Be Spying on You

FTC issues privacy and security guidelines to the companies creating the Internet of Things.

Cybersecurity

Fed data at risk in attacks on university computers

DHS is warning that a college's information-filled IT infrastructure can provide access to sensitive federal networks.

Digital Government

USAID plans to up its data game

The U.S. Agency for International Development is seeking outside help building capacity in data analysis and visualization.

People

Satisfaction with fed customer service worst ever

The American Customer Satisfaction Index blames the decline on budget and staff cuts.

Digital Government

VA’s System for Managing IT Projects Comes Under Scrutiny

A new inspector general report finds the system needs some monitoring of its own.

Cybersecurity

TSA and Inspectors Tussle Over Redactions in JFK Tech Audit

A Jan. 23 review found numerous cyber gaps, most having to do with hazardous climates in computer rooms and missing fire protection systems.

Digital Government

SpaceX Founder Drops Lawsuit Against Air Force, Will Compete for Future Satellite Contracts

The US government is the world’s largest spender on space access, so its contracts remain a key point of competition for space companies already battling for private satellite business.

Cybersecurity

NGA to merge CIO and IT services

The National Geospatial-Intelligence Agency reorganization is an effort to bolster IC ITE, an ambitious IC-wide IT architecture.

Digital Government

DOT Embraces Automatic Braking and Other Safety Gizmos

Transportation Secretary Foxx says the agency is looking for ways to mitigate human error.

Digital Government

Drone Crashes on White House Lawn

A small unmanned aircraft unexpectedly landed on the southeast side of the executive mansion Monday morning.

Cybersecurity

DHS IT compliance head moves to USDA

Richard Young is the new CIO at the Foreign Agricultural Service.