Digital Government

The federal government's most disliked IT help desks

A survey of more than 270,000 federal employees shows DOD at the bottom when it comes to satisfaction with IT support and equipment.

Emerging Tech

Energy continues funding expansion into quantum computing research

As part of the agency’s supercomputing agenda, the Department of Energy selected three winning proposals to receive $24 million for furthering the development of a quantum computing network.

Digital Government

TSA proposes allowing federal acceptance of digital IDs while future requirements are crafted

The coming rulemaking would waive REAL ID Act requirements so that federal agencies can still accept mobile driver's licenses when the law’s implementation starts in 2025.

Digital Government

IRS awards $2B electronic payment system contract

The tax collection agency wants to make it easier to make payments via debit and credit cards, plus make the websites more accessible and user-friendly.

Artificial Intelligence

Schumer summons tech titans for AI meetups

Mark Zuckerberg and Elon Musk are among the CEOs slated to take questions from lawmakers in a closed-door forum.

Artificial Intelligence

Library of Congress probes the many collisions of copyright and AI

The Copyright Office has questions about how protections do — or don’t — apply to AI-generated works.

Cybersecurity

Chinese hackers targeted government entities and thwarted recovery efforts, report says

The cybercrime group evaded remediation efforts by installing persistent backdoors and deploying “new and novel malware.”

Cybersecurity

Meta report spotlights ‘largest known’ foreign influence effort across social media platforms

Actors linked to adversarial nations — namely China and Russia — worked across platforms to push inaccurate content, according to a report released Tuesday. 

Artificial Intelligence

IARPA teases event for large language model vulnerability mitigation tools

The intelligence agency offered details on a new potential contract and October event to showcase tools that can detect and remediate vulnerabilities in large language models.

Defense

US offers rare preview of upcoming spy-satellite launch

Officials talked about Tuesday’s launch of NROL-107 in a bid to “deter the adversary.”

Ideas

Keep the focus in procurement on best value products and services for the government

Commentary | Steve Kelman argues that the current cornerstone of Part 1 of the Federal Acquisition Regulation is the right one for taxpayers and agencies.

Ideas

Machines can’t always take the heat

COMMENTARY | Two engineers explain the physics behind how heat waves threaten everything from cars to computers.

Digital Government

Taxpayer advocate highlights challenges for legit taxpayers tagged as fraudsters by the IRS

The only online remediation option for people whose tax returns have been flagged as potential identity theft is through vendor ID.me.

Acquisition

DOD looks to counter China by accelerating drone acquisition, production

The "Replicator" initiative announced by the Pentagon's No. 2 official looks to leverage lo-fi, autonomous systems to outpace China on the battlefield.

Cybersecurity

US water infrastructure ‘unsustainable’ amid rapidly evolving crisis, report warns

The United States is facing an unsustainable demand for water and lacks the security posture to defend the nation’s water systems from emerging threats, according to a new report.

Acquisition

DHS should assess the benefits of a risk management sharing tool, GAO says

A new report found that the department’s guidance for risk management practices in acquisition programs isn’t specific enough for all programs and could be helped by information-sharing tools.

Ideas

Empathy, continuous feedback are keys to CX success

COMMENTARY | How human-centered design can optimize outcomes for customer experience initiatives.

Modernization

NBIS says it will deliver continuous monitoring for all customers by December

The National Background Investigation Services system was initially scheduled to be up and running in 2019.

People

Former CMS data chief Niall Brennan rejoins government

Brennan will be working as a senior advisor to the director of the Centers for Disease Control and Prevention with a focus on the agency’s data modernization push.