Digital Government
GSA's Citizen Services get high marks in survey, but 'ease of use' lags
A new survey alerted the Office of Citizen Services and Innovative Technologies to weak points in their offerings – and helped them focus on keeping things easy for users.
Digital Government
Why agencies don't know what they spend on IT
With the Federal IT COST Commission, CIOs are looking to private sector for help on cost management.
Ideas
3 Government Tech Trends to Watch in 2016
As we ring in 2016, we will see a significant acceleration within three key technologies as the public sector fundamentally transforms its services to meet the needs of 21st-century population.
Modernization
Is Cloud Computing Saving the Pentagon Money? Watchdog Still Doesn’t Know
DOD lacks a standardized definition for cloud computing and an inventory to track cloud-based contracts.
Modernization
The Flaw in ISIS' Favorite Messaging App
And what it says about the difficulty of encryption
Cybersecurity
Pentagon Grants Contractors an Extension on Hack Detection Rules
Companies get an extra year-and-a-half to comply with stronger security standards.
Modernization
Video: What Are Your Tech Resolutions for 2016?
Resolve to be smarter about your technology in this new year.
Modernization
Why Are Digital-Privacy Apps So Hard to Use?
Protecting your data usually means navigating a miserable user experience.
Modernization
Patent office restores service
The U.S. Patent and Trademark Office has its systems back online after an outage shut down agency apps over the Christmas holiday.
Digital Government
Do You Answer Emails After Work? If So, You Should Be Getting Unlimited Vacation
Without the distraction of stifling rules, employees can be more focused and productive.
Artificial Intelligence
Mark Zuckerberg Wants to Build an AI Butler
The Facebook CEO was inspired by Marvel superhero Iron Man
People
Pentagon CIO issues IT services directive
The directive is the latest move in an ongoing effort by CIO Terry Halvorsen to standardize how all defense agencies measure their IT performance.
Modernization
Is there a federal CIO playbook for a militia takeover?
The armed invasion of a remote Fish and Wildlife Service building in eastern Oregon's high desert may not be a disaster for the agency's IT operations, but it could point to a gap in IT contingency planning, CIOs say.
Acquisition
The final day for Federal 100 nominations!
Move quickly -- the deadline for nominations is 6pm today.
People
A New Year's resolution: Help yourself by helping others
Steve Kelman cites new research that offers yet another reason for managers to encourage a spirit of generosity.
Modernization
IG blasts DOD CIO for lack of cloud metrics
The Department of Defense doesn't know whether it is getting cost savings from cloud computing, and may be inviting security risks in the process, according to the Pentagon's inspector general.
Cybersecurity
Hackers Intercept Hotmail of China’s Critics & Dox Minnesota Constituents; US Voter Database Escapes
Just another week in ThreatWatch, our regularly updated index of noteworthy data breaches.
Modernization
Apple Wants to Let You Make Payments Through Texts, Phone Calls and Emails
The tech giant filed a patent for the technology earlier this month.
Digital Government