Digital Government

Why the U.S. Postal Service Has the Best Customer Service in Government

The agency's "customer-obsessed" approach ranks highest in the federal government alongside the National Park Service.

Emerging Tech

These 9 Innovations Changed the Future and They All Came From One Place

The MIT Media Lab helped originate some of the indispensable tech we use today.

Digital Government

Treasury’s USASpending.gov Revamp Might Be Bumpy, Official Says

Treasury's online federal spending tracker might still have some kinks by May 2017.

Digital Government

Did People Telework Before Computers?

According to the latest Census numbers, 4.5 percent of Americans, or about 6.5 million people, are working from home most of the time.

Digital Government

3 Key Questions about the Upcoming Net Neutrality Court Fight

The case could have far-reaching implications for the future of the Internet.

Digital Government

TRANSCOM wants help with IT management

U.S. Transportation Command is looking for advice on acquiring and managing IT, with a request for proposals expected soon.

Emerging Tech

DHS to Meet with Tech Companies in Silicon Valley Next Week

Applying for DHS funding and securing the Internet of Things are on the agenda.

Cybersecurity

Can U.S. border tech detect fake passports?

The Paris terror attacks prompted debate in the United States on a number of policy issues, including passport security.

People

Presidential Innovation Fellows cost $205 per hour. Are they worth it?

The PIF program, which has injected many innovative thinkers into government, is facing concerns about costs as agencies fork over private sector consultant rates – and the PIFs themselves don't see most of the money.

Modernization

Can the Library of Congress modernize for the 21st century?

In the midst of leadership changes, Library of Congress officials explain to a House panel where they stand in updating their IT systems and technology strategy.

Modernization

GSA IT is vulnerable, IG says

The IG's semiannual report details integration and security troubles haunting GSA investments.

Cybersecurity

Naval Research Lab hit by zero-day exploit

The sophisticated attack on NRL's unclassified network became an "experiment unto itself," NRL Commanding Officer Capt. Mark Bruington said.

Digital Government

U.S. Marshals gets new chief data officer

Struggling with a flood of data, the U.S. Marshals Service has hired a new chief data officer and is looking for ways to make agency personnel smarter about using data.

Modernization

Transportation bill includes recall tech upgrades

The long-term transportation bill pending in Congress would establish an online database of information on vehicle recalls and facilitate information sharing among critical infrastructure providers in emergencies.

Ideas

Technology for All: The Need For A More Accessible Workplace

Some employers perceive accessibility accommodations to be prohibitively expensive to the business. In reality, the opposite is true.

Digital Government

Copyright Office Needs More Tech and Data Experts

The office needs to hire at least 150 new tech staff, officials told Congress.

Emerging Tech

NASA Celebrates 20 Years of Heliophysics

This spacecraft has kept an eye toward the center of our solar system.