Ideas
5 Lessons From a Former Agency Customer Experience Leader
Getting things done takes on a much more human feel.
Cybersecurity
House Science Democrats Want to Investigate White House Cyber Vulnerabilities
The lawmakers cite vulnerabilities in Trump’s Twitter and cellphone in a letter to committee leadership.
Modernization
Watchdog: IT Issues May Have Caused NASA To Cook A Spacecraft
The agency needs to do a better job monitoring its IT and operational technology, an OIG report says.
Digital Government
Congress Wants Quarterly Reports on VA’s Tech Investments
The House committee leaders want more frequent updates on major IT investments, projects and programs.
Digital Government
Guerrilla Archivists Developed an App to Save Science Data From the Trump Administration
The data rescue movement is growing up fast.
Cybersecurity
There's Cyberwar and Then There's the Big Legal Gray Area
Scholars are split on whether the Democratic National Committee breach violated international law.
Modernization
Video: Smart Home Revolution Is Off to a Slow Start
Not everybody wants a fridge that tweets.
Digital Government
Programming While Black Will Cost You $10,000 in Salary
Racial discrimination may be alive and well in the technology industry.
Cybersecurity
Tallinn 2.0 refines the law of cyberattacks
While the original Tallinn Manual explored how international law applies to cyber warfare, the newly updated version provides analysis on cyber incidents that fall below the level of armed conflict.
People
Either Congress reforms the civil service, or Trump does it his way, senator warns
Workforce cuts through a freeze and attrition "may not be optimal," said Sen. James Lankford, and Congress can collaborate to find a better way.
Artificial Intelligence
Intel is Hiring American Workers to Make High-Tech Chips That Could Displace American Workers
The company says it's creating "3,000 high-paying, high-wage, high-tech jobs”
Cybersecurity
Senators hone in on Russia's cyber capabilities
The U.S. lacks a complete understanding of Russian cyber capabilities and does not have a coherent policy to deter and defend against cyberattacks, according to witnesses and senators at a hearing.
Digital Government
GAO: HUD's Legacy Tech Hogs 95% of IT Budget While Agency Struggles to Price Upgrades
“Significant weaknesses” plague the agency's cost-estimating practices for investments aimed to revamp IT infrastructure.
Digital Government
San Francisco Is Actually One of the Worst-Paying Places in the US for Software Engineers
The cost of living in the Bay Area is high
Modernization
Watchdog: IT glitch at NASA led to fire
NASA, like many other large federal and commercial organizations, is still sorting out how to handle interconnected automatic industrial control devices and systems within its larger IT environment, according to a watchdog report.
Cybersecurity
Contractor indicted for stealing spy secrets
Harold Martin, until recently a Booz Allen contractor, was indicted by a federal grand jury for stealing secrets from spy agencies, including NSA and CIA.
Artificial Intelligence
Why Experts Worry Algorithms Can Do More Harm Than Good
A Pew report suggests corporations and governments could misuse algorithms.
Digital Government
The uncomfortable truth about tech in China
The lack of political and civic freedom is not preventing Chinese firms from producing game-changing IT, Steve Kelman writes. Is it time to rethink our assumptions about innovation?
Digital Government