Ideas
Using Artificial Intelligence to Reduce Tax Fraud
Machine-learning technology can serve as a valuable tool for tax auditors, but what is the best technique?
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How Agencies Can Avoid Breaches from Leaking Cloud Storage Buckets
Don't let human error cause a data breach.
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How Sharing Could Accelerate Reform
Active best practice sharing across government makes things better, faster and cheaper.
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What Agency Leaders Need to Consider As They Update IT Systems
Building on old foundations doesn't make sense.
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6 Steps for Fast Government Project Deployment Using Agile Development
Many project managers are realizing that the fastest way to get their digital projects off the ground is through agile development.
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When Will Government Get Serious About Gaming Again?
A few years ago, a vocal group within government helped push gaming for training and problem-solving but the momentum seems to have slowed.
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How Form Automation is Democratizing Government Services
Technology can help make services accessible to vulnerable and disadvantaged citizens.
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4 Areas Where Cyber Law is Evolving
Internet-of-things devices, ransomware and insurance are raising questions about liability.
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Here’s What Lies Ahead for the Citizen Service Landscape
Intelligent virtual assistants and artificial intelligence will transform the future of federal contact centers.
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Citizens Support Increased Data-Sharing and Technology Innovation to Enhance Security
The bottom line is they want their data protected.
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Will the U.S. Ever Switch From Cyber Defense to Offense?
After another cyberattack on a U.S. city, it may be time to figure out a less passive response.
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Every Day is D-Day on the Data-Breach Beaches
Hackers attack when they’re ready, not when we’re ready.
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Could the Online Marketplace Be a Catalyst For Procurement Transformation?
Customization and legacy systems are just two of the things federal agencies might need to let go of.
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Subscription-Based IT is Coming—And That’s A Good Thing For Federal Agencies
The trend should help agencies address many of the IT challenges they confront.
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Branding the Federal Customer Experience
If experience is everything, federal agencies need to to take a holistic view of how they're serving citizens.
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The Reality vs. Hype About Automation, AI and Self-Healing
Automation will become increasingly important as federal agencies look to optimize their networks.
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Government Starts to Build New Links for Its Blockchain
The National Institute of Standards and Technology is prepping the final version of a report on effective blockchain use—and when to avoid it.
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What Federal Mobile Security is Missing
We need to rethink our approach to fighting foreign cyber threats.
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