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Preparing for the New Normal

We’ve figured out how to use technology to help conduct business without needing to be face to face, and in many ways it’s a lot more efficient.

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3 Ways Technology Meets Empathy to Solve Overwhelmed Agency Phone Lines

Conversational technology can be an excellent way to deflect repetitive questions to AI that can act like a live FAQ around constantly changing information.

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To Safely Reopen, Make the Workweek Shorter. Then Keep It Shorter.

This crisis is the ideal time to make radical changes to how we work in America.

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As the Coronavirus Interrupts Global Supply Chains, People Have an Alternative: Make It at Home

The cost of 3D printers has dropped low enough to be accessible to most Americans.

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COVID-19 Is a 'Global Experiment' for the Environment

Multiple measurement types and sophisticated computer models are required to figure out how and why greenhouse gases are changing due to the novel coronavirus pandemic.

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Is the FaceTime Haircut Here to Stay?

Out-of-work hairstylists, acupuncturists, and even plumbers are seeing clients online. The transition hasn’t always been easy.

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What Federal IT Modernization Leaders Do Best

Modernization is not about just finding solutions that are more cost-efficient and more secure.

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Dads' Time to Shine Online: How Laughter Can Connect and Heal

Laughter and playfulness help foster resilience and provide a coping strategy to better manage and reduce stress.

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How South Korea Flattened the Coronavirus Curve with Technology

Two measures were critical in the country’s ability to flatten the curve: extensive testing for the disease and a national system for promptly and effectively tracking people infected with COVID-19.

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COVID-19: The Unlikely Accelerant of IT Modernization

The current crisis ushers in the workplace of the future today.

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4 Ways to Protect Yourself from Disinformation

Even the most well-intentioned news consumers can find today’s avalanche of political information difficult to navigate.

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New Government Technology Could Herald Our New Normal

Perhaps we can get back to something akin to normal but in a safer way.

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We Need Mission-focused Risk Management Programs to Adapt to Changing Circumstances

In the midst of a global pandemic, it is more important than ever to know which systems are critical to our operations.   

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The Pandemic Is a Clarion Call to Remove Barriers to Innovation

The COVID-19 crisis presents an opportunity to put in place solutions that will benefit us all, now and in the future.

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Is the Fourth Industrial Revolution a Silver Lining? 

Dramatic disruptions like the coronavirus pandemic can lead to permanent shifts in how we work.