Digital Government
Federal Customer Experience Still Terrible, Study Says
On average, the public is less satisfied with customer experience at federal agencies than they are with both TV and Internet service providers, according to a Forrester research study published Thursday.
Digital Government
How the Census Bureau evangelizes open data
Apps using open data to solve civic problems were showcased at Census Bureau demo day.
Digital Government
This Is How the Modern-Day Tech Resume Should Look
An online presence can provide everything a company needs.
Digital Government
Commerce, PayPal to Share Data on US Exports
The payment system and the federal agency will work together to encourage U.S. exports.
Digital Government
Video: Everything Google Knows About You
And how to manage it in Google's privacy settings.
Digital Government
Patent Office Preps to Overhaul Patent Filing Process
The public is asked to help the agency determine the best way to give its digital patent application system a large-scale refresh.
Digital Government
There’s Finally a Great Use for IBM’s Watson: Making Fantasy Football Picks
Gone are the days of wasting hours searching for reports on fantasy football players, and having to weigh one pundit’s analysis against another’s.
Digital Government
Clinton Will Turn Over Email Server, Thumb Drive to Justice Department
The Democratic White House front-runner's campaign says she "pledged to cooperate with the government's security inquiry."
Digital Government
CIOs Used to Keeping 'the Trains Running on Time' Should Adjust to Broader Role
Tomorrow's CIO "has to be more balanced in terms of his or her focus, more strategic and more involved in the agency discussion about how that agency fulfills its role in the future,” Tony Scott said.
Digital Government
NASA's Tumblr to Give Users 'Regular Dose of Space'
The space agency is just the latest federal agency to make its debut on Tumblr.
Digital Government
Future Offices Will Look A Lot Like 'Harry Potter'
Some offices might become a bit more magical.
Digital Government
Where Customer Experience is Winning (and Losing) in Government
Without the spotlight of a presidential administration or a top-down leadership push, most federal agencies have long fought a losing battle in meaningful customer experience improvements.
Digital Government
Federal CTO: Government Should Take an Active Role in Innovation
On Monday, Megan Smith talked White House digital innovation during the second annual LGBTQ Tech & Innovation Summit in Washington, D.C.
Digital Government
Someone At DEF CON Made a Drone That Hacks Computers
You can buy it for $2,500 — and turn it into a flying malware injector.
Digital Government
Hackers to Military: Replace Us With Robots? Ha!
Next year’s Cyber Grand Challenge event will pit humans against machines in a grand hacking war. DEF CON’s war gamers like their chances.
Digital Government
A nuclear blast from the past
Vintage reel-to-reel data recorders are still spitting out telemetry on weapons tests three decades later.
Digital Government
Q&A with Ian Kalin: Why Commerce is Taking More Cues from the Private Sector
Commerce's chief data officer described the department's efforts to listen to entrepreneurs' data demands.
Digital Government
The Exoskeleton's Hidden Burden
A growing number of companies are developing assistive technologies to help disabled people walk—but these devices can distract from infrastructure changes that would make cities more disability-friendly.
Digital Government