Digital Government

Could an IRS tech push leave taxpayers feeling abandoned?

The IRS has an ambitious plan for customer service, but will taxpayers be able to access live human help?

Digital Government

FTC: Existing consumer laws govern big data

In a long-promised report, the Federal Trade Commission indicates that it will use its existing regulatory playbook to target firms that use big data to discriminate against consumers.

Digital Government

Wish they all could be... (Part II)

How can the innovation culture of Silicon Valley help government technology? Two experts count the ways.

Digital Government

Should Congress budget on a two-year cycle?

A biennial budget bill is being pushed in Congress, but many lawmakers and industry experts are skeptical of a two-year cycle for appropriations.

Digital Government

Inside the Pentagon’s Plans to Revamp the Global Command and Control System

The modernized system aims for lower costs through agile development, open standards and open source code, and applications designed with the user interface in mind.

Digital Government

Obama Dispatches White House Tech Team to Expand Gun Background Check System

Planned upgrades to the $91.5 million, 30-second background check program already are off track.

Digital Government

NIH-Run IT Contracting Vehicle Slashes Fees

The National Institute of Health’s Information Technology Acquisition and Assessment Center is paring back the prices by as much as 35 percent.

Digital Government

How the Computer Revolution Changed US Cities

After 1980, metros with an “abstract” labor base thrived, while those without one didn’t.

Digital Government

Obama leans on tech in gun control action

President Barack Obama's executive actions to tighten national gun control include efforts to bolster FBI and ATF databases, as well as spur research and development of safe gun technology.

Digital Government

GSA's Citizen Services get high marks in survey, but 'ease of use' lags

A new survey alerted the Office of Citizen Services and Innovative Technologies to weak points in their offerings – and helped them focus on keeping things easy for users.

Digital Government

Why agencies don't know what they spend on IT

With the Federal IT COST Commission, CIOs are looking to private sector for help on cost management.

Digital Government

Do You Answer Emails After Work? If So, You Should Be Getting Unlimited Vacation

Without the distraction of stifling rules, employees can be more focused and productive.

Digital Government

From Barbie Dolls to Moving Cars: All the Things We Learned Could Be Hacked in 2015

The Internet of Things comes with a significant drawback.

Digital Government

Inside North Korea's Dissident-Tracking Computer Software System

Called Red Star, researchers dug into its code to discover it’s based on the open-source software Linux.

Digital Government

There’s Now a Downloadable Chrome App to Eliminate 'Sorry' and 'I’m No Expert' From Email

Do you regularly use the words “just,” “sorry” and “I think” in your emails? You may be undermining yourself and the message you’re trying to send.

Digital Government

Nextgov Goes In Depth: The 10 Best ‘Longreads’ of 2015

To wrap up the year, we thought we’d showcase a different side to our coverage: the thoughtful, in-depth and, yes, long articles that tackle issues ranging from IT recruiting to improving government customer service.