Digital Government
18F, USDS lack performance and accountability measures
The U.S. Digital Service and 18F lack the ability to assess whether they have achieved their goals and hold themselves accountable, according to GAO.
Digital Government
Join GovExec & Nextgov for the Federal Customer Experience Summit
The Obama administration continues to push government toward enhancing CX, and the White House pressure has many agencies trying to get it together.
Digital Government
The Wearable That Lets Amputees Swipe and Scroll Using Their Muscles
Most digital devices aren’t designed for those who have had a hand amputation.
Digital Government
Feds Should Investigate Digital Loss Prevention Protection
Even though most federal networks are already packed with cybersecurity protections, the need for DLP could easily be overlooked.
Digital Government
How the Postal Service Regained Customers’ Trust After Throwing Packages
In today’s era of retail behemoths like Amazon and Wal-Mart and delivery giants like FedEx and UPS, improved customer service has helped keep the Postal Service competitive.
Digital Government
Cruz seeks to block internet transition
Sen. Ted Cruz is leading an effort to stop a long-standing U.S. plan to cede control of an aspect of global internet architecture.
Digital Government
Data Act sponsor wants a look at agency implementation plans
Sen. Mark Warner has requested an update on how agencies are implementing the Data Act since OMB and Treasury issued standards and implementation guidance earlier this year.
Digital Government
18F Expects to Break Even in 2019; Looks to Show Value
Dave Shive said the tech hub “expects to be cost recoverable” by 2019, in line with GAO’s best-case projections.
Digital Government
Tech to help track parachute deployment
The Army wants an IT solution to track cargo and personnel parachute inventory.
Digital Government
In the Future, Everyone Will Be a Software Engineer and Barely Any Will Know How to Code
The problem is no one has a clue how to actually teach everyone to code.
Digital Government
Report: Want Innovation? Hire and Empower CTOs
Chief technology officers should be empowered to deliver new solutions and approaches.
Digital Government
OPM Touts Upgrades to Federal Jobs Site
USAJOBS has had several makeovers in its 20 years.
Digital Government
Special Operators Getting New Autonomous Tactical Drone
A prototype microdrone that maps a building’s rooms will change the urban battlefield.
Digital Government
How agencies plan to improve customer service
Federal agencies are increasingly looking to the private sector for tips on how to improve customer experience.
Digital Government
ISIL’s Human Traffickers Use Facebook, WhatsApp and Telegram to Sell Slaves
A U.N. report suggests authorities tap the same platforms exploited by traffickers to raise awareness and deter the spread of modern slavery.
Digital Government
GAO finds holes in ACA data verification
The Government Accountability Office managed to push bogus applications past Affordable Care Act data verification requirements to get approval for health insurance coverage.
Digital Government
DARPA Wants a ‘Social Supercollider’ To Help It Understand Humans
The Defense Department's R&D agency wants technology that can improve its social science research.
Digital Government
What Are Broadband's Socioeconomic Impacts? Commerce Wants Your Input
The federal government is creating a national research plan for broadband.
Digital Government
GSA Official: Federal IT Modernization Will Happen With or Without Legislation
Even if Congress doesn't pass a meaningful law, agencies must respond to a crisis U.S. Chief Information Officer Tony Scott has labeled worse than Y2K.
Digital Government