Digital Government
To Map Crisis Zones, Humanitarian Groups Turn to the Crowd
With a smartphone app and some idle time, you can help groups like the Red Cross navigate areas in need.
Digital Government
Government needs digital transformation to reverse sliding satisfaction
Agencies must embrace a digital, cloud-based transformation to reverse declining public satisfaction with government service, save money and build for the future, according to a new report.
Digital Government
GSA Hires Former Pixar Executive and Oscar Winner as TTS Commissioner
Acting TTS Commissioner Dave Shive will step back into his role as GSA chief information officer.
Digital Government
Technology Transformation Service gets a new leader
GSA announces that a former Pixar executive will take the TTS commissioner role that Phaedra Chrousos left in July.
Digital Government
A Court Will Decide Whether Facebook Used You to Violate the Privacy of All Your Friends
Every time you tag friends in a Facebook photo, Facebook stores their image in its database.
Digital Government
How the Next Administration Can Improve Customer Service
The recommendations include creating chief customer officers.
Digital Government
ISIS Twitter Users Have Learned from Katy Perry and Taylor Swift. Now What?
Citizens need to know how to resist ISIS messaging.
Digital Government
Orlando Mayor Shares How to Use Twitter After Tragedy
Terrorists have long used social media to spread rhetoric, but platforms such as Twitter could be reclaimed to minimize damages after an attack.
Digital Government
Can tech transform the social safety net?
Data sharing and technology offer greater opportunities for people to find jobs, and they present the government with a chance to streamline, improve and rethink social programs.
Digital Government
Elections could upend IT leadership on Capitol Hill
As Democrats seek to expand their seats, a few notable lawmakers with IT and workforce policy chops could find themselves out of office when the 115th Congress convenes.
Digital Government
5 Tips for Agencies to Step Up Their Customer Experience Game
As agencies transform call centers into digital operations, here are some best practices to consider.
Digital Government
Some Agencies Spend More Than 90% of IT Budgets on Legacy Systems, Report Finds
Some agencies are spending even more on legacy IT than you think.
Digital Government
DOD service chiefs survey the threat landscape
As the Obama administration nears its end, the service secretaries say technological threats will continue to grow and the DOD must reform how it develops systems and its workforce to keep pace with adversaries.
Digital Government
The Election is Secure, Not Rigged
The election technology used in the United States is about as secure as you can make a system, though it was hardly designed that way.
Digital Government
A Startup’s Constellation of Tiny Satellites is Now Photographing Half of Earth’s Landmass Every Day
Are you ready for the coming era of global transparency?
Digital Government
Audit: 18F Spends More Than Half Its Time on Outreach, Branding and Other Non-Billable Activities
A report from GSA's Office of the Inspector General highlights 18F's inability to recover costs.
Digital Government
Google and Twitter Are Beating ISIL At Its Own Game
Over a recent 18-month period, the Islamic State's military-themed messages stayed constant while ones on governance dropped, according to a new report from West Point’s Combating Terrorism Center.
Digital Government
18F finances in disarray, watchdog warns
A new report says 18F has lost $36 million to date, "repeatedly overestimated revenue" and pushed back its projected break-even date to 2020.
Digital Government
GSA Launches Phase 2 of Making It Easier
The agency continues to work on speeding up the contracting process.
Digital Government