Credit Union Data Goes Missing Following Routine Audit by Federal Regulators
Financial Services
A jump drive containing customer information from Palm Springs Federal Credit Union was lost, after it was used during a routine exam conducted by the National Credit Union Administration.
“It is unclear exactly who - the credit union or the NCUA examiner/auditor - is responsible for the flash drive's disappearance,” InfoSecurity reports.
On Oct. 30, the California-based financial institution sent a notification letter to its members.
A copy of the notification was obtained and posted online Dec. 15 by Credit Union Times.
"At this time we do not know if the external drive has been inadvertently destroyed or if it was acquired by an unauthorized person," the letter states. "All we know is that it is lost."
The regulator says there is no indication of unauthorized activity involving any member accounts.
The flash drive contained member names, addresses and Social Security numbers.
"NCUA only confirmed the loss, not how it happened or who was responsible," says NCUA spokesman John Fairbanks.