Ideas
Why Citizen Input is Crucial to the Government Design Process
When developing new ways to deliver services, designers must expand their focus beyond the agency’s own operating interests to ensure they also create a satisfying experience for citizens.
Emerging Tech
Task Force Urges Loosening Reins on Hacking Victims to Fight Back
The report promotes "active defense" measures including locking up a hacker’s network until stolen information is returned.
Emerging Tech
NATO's Secret Weapon: Videochat
The organization thinks videoconferencing technology could bridge cultural gaps.
Ideas
How Government Can Improve the Customer Experience
A new report from Forrester ranks government last when it comes to customer experience, but that could quickly improve by adopting some commercial best practices.
Cybersecurity
The Inevitability of Being Hacked
We built a fake web toaster, and it was compromised in an hour.
Cybersecurity
The Future of Privacy Is Plausible Deniability
In a hackable world where neither NSA nor Sony Pictures nor John Podesta could safeguard their private communications, the surest way to keep data secure may be surrounding it with decoys.
Cybersecurity
New Rule Takes Handcuffs Off Ethical Hackers
White hat hackers can now search for software vulnerabilities without fear of violating copyright law.
Cybersecurity
Inside a Hacking Competition to Take Down a Water-Treatment Plant
This is how hackers play capture the flag.
Digital Government
FBI Investigates More Emails Related to Clinton
Director James Comey tells lawmakers the bureau has uncovered more emails and is reviewing them “to determine if they contain classified information.”
Emerging Tech
Agencies Try a Tool That Digs Up What Google Doesn't
Parts of the government are using a deep web search engine that teaches itself to return better search results.
Ideas
Makeup of Region’s Cyber Ecosystem Offers Clues to Where More Investments are Needed
Federal procurement data shows at least half of the cybersecurity companies in the greater Washington region have derived revenue from government contracts in recent years.
Cybersecurity
Lawmakers Press Justice Department on Expanded Police Hacking Powers
The expanded hacking authority will go into effect Dec. 1 unless Congress intervenes.
Cybersecurity
Can Feds and Hackers Work Together?
Agencies are trying to entice hackers to share vulnerabilities with them.
Cybersecurity
White House to Push to Centralize IT to Protect Crown Jewels
The plan aims to reduce opportunities for hackers to steal government information.
Digital Government
GAO to DHS: Give IT Officials a Seat at the Table
DHS' IT office has no official vote on DHS’ Joint Requirements Council, which was reinstated in 2014 after a former version of the council went defunct in the mid-2000s.
Digital Government
GSA Hires Former Pixar Executive and Oscar Winner as TTS Commissioner
Acting TTS Commissioner Dave Shive will step back into his role as GSA chief information officer.
Cybersecurity
DHS Races to Get Obama’s Signature on Cyber Response Plan
The department wants the National Cyber Incident Response Plan signed before Obama leaves office.
Digital Government
ISIS Twitter Users Have Learned from Katy Perry and Taylor Swift. Now What?
Citizens need to know how to resist ISIS messaging.
Digital Government
Orlando Mayor Shares How to Use Twitter After Tragedy
Terrorists have long used social media to spread rhetoric, but platforms such as Twitter could be reclaimed to minimize damages after an attack.
Cybersecurity