Beyond copilots: What agentic AI means for the federal workforce

Federal agencies are entering a new phase of artificial intelligence adoption. After two years of experimenting with generative AI copilots and chatbots, the conversation is shifting from what AI can produce to what it can do.

During a recent Nextgov/FCW webcast, federal technology leaders from the General Services Administration (GSA), the Department of Commerce (DOC) and Microsoft’s federal team outlined what this transition means in practice. Their insights point to a clear conclusion: agencies don’t just need better AI — they need better systems around it.

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