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Making Room for a Modern Workforce

May 6, 2015 The U.S. Forest Service inhabits one of the more visible historical landmarks in Washington. The brick red Sidney Yates building, which opened its doors in 1880, sits at the edge of the National Mall. The Forest Service, which turns 110 this year, grew out of its headquarters space years ago...

from govexec

Lesson Plan

May 6, 2015 When Brittany Corprew was a college sophomore, she knew exactly what she wanted to do after graduation. During one of her Women and Criminal Justice classes at Penn State in 2011, a recruiter dropped by to distribute brochures about the nonprofit Teach for America program. While the pitch was intended...

Meet the Agencies: Modeling the Future at GSA

March 27, 2015 In our last installment, we visited the U.S. Forest Service’s newly renovated building. This time around, we visited the Forest Service’s inspiration, the headquarters of the General Service Administration, also located in downtown Washington, D.C. With a mission to deliver “the best value in real estate, acquisition, and technology services...

Customer Experience in a Dead Zone

March 16, 2015 Many of the hottest innovations in customer experience are technologies. Organizations like 18F and the U.S. Digital Service are pioneering projects such as the Digital Services Playbook. Agencies across government are revamping their social media and user experience and, while young, these exciting projects promise to push the boundaries of...

Meet the Agencies: Touring the US Forest Service’s Modern New Digs

March 11, 2015 The U.S. Forest Service turns 110 this year. Its long and remarkable history features larger-than-life figures, such as Theodore Roosevelt who championed the creation of the agency, and noted conservationist Gifford Pinchot, who served as its first chief. But when it came time to renovate a historic D.C. building that...

Car Keys and Nuclear Keys: Big Data and the Internet of Things

February 27, 2015 A year ago this week, I couldn’t find my iPad. I had only bought the tablet three weeks earlier, so this was a kind of disaster. Breathe in, breathe out. Apple equips its devices with locators, and within 5 minutes I had tracked the iPad to a particular address --...

If You're Using Big Data, Press '1'

January 28, 2015 Most big data predictions focus on the potential to revolutionize how agencies do business. In 2012, the White House allocated $200 million to big data initiatives, and a year later, a Government Business Council report confirmed 69 percent of federal managers believe big data can fundamentally transform their agency operations....

How Do You Protect Against Insider Threats?

December 3, 2014 Cybersecurity is usually described in the terms of a siege -- walls defending an agency’s data from the malicious hackers and unfriendly nation states outside. The most serious threat facing an agency today, however, may be from one of its own. Insider threats are nothing new in government, but the...