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Veterans Affairs CIO Stepping Down

September 21, 2017 Rob Thomas, who has been the Veterans Affairs Department’s acting chief information officer since January, announced his retirement this week. The news, first reported by Federal News Radio, means VA will see its third top technology official over the past nine months. Thomas took the helm as acting CIO earlier...

Lockheed Martin Tops Federal IT Rankings

September 20, 2017 Lockheed Martin. Northrop Grumman. Leidos. IBM. Dell. These companies are among the most well-known suppliers of hardware, software and IT services, and not surprisingly, they top IDC Government Insights latest Federal IT Rankings. Released today, the rankings evaluate vendors based on total government IT sales over the past calendar year...

Trump's Tech Team Wants to ‘Wow’ Public

September 19, 2017 The White House Office of American Innovation views the federal government’s reliance on old technology and track record of providing poor customer service to citizens as a bipartisan opportunity to earn back the trust of millions of Americans. Led by President Donald Trump’s son-in-law, Jared Kushner, the office is making...

Ignore the Haters, Federal Social Media Gurus Say

September 18, 2017 The CIA has a lot of haters, and some of the most vociferous make themselves heard in response to each post and tweet from the agency’s relatively new social media accounts. Yet according to CIA social media lead Carolyn Reams, the spy agency’s approach to dealing with social media naysayers...

OMB’s Governmentwide IT Portfolio has a New Leader

September 14, 2017 Office Management and Budget announced today that Bill Zielinski, currently General Services Administration's Federal Acquisition Services deputy assistant commissioner for category management, will also serve as OMB's government-wide IT category manager—one of the most important positions in federal procurement. Zielinski will now oversee some $55 billion in IT spending across...

NSA Quietly Awards a Classified $2.4B Tech Contract, With More to Come

September 14, 2017 The National Security Agency has awarded tech firm CSRA the first of three portions of its classified Groundbreaker contract, which could be worth as much as $2.4 billion over the next decade if all options are exercised. CSRA announced the award through a Securities and Exchange Commission filing, where it...

Amazon Web Services Can Now Host the Defense Department’s Most Sensitive Data

September 13, 2017 Amazon Web Services has a new market for its cloud computing, analytics, and storage services. This week, the Defense Department granted the cloud computing giant a provisional authorization to host Impact Level 5 workloads, which are the military and Pentagon’s most sensitive, unclassified information. “This further bolsters AWS as an...

Federal Government Provides ‘Worst of the Worst’ Customer Experiences

September 12, 2017 Federal agencies account for five of the 10 worst customer service providers across 21 leading industries in the United States. According to Forrester Research’s Customer Experience Index released this week, the federal jobs marketplace USAJOBS.gov finished dead last in providing customer service among 314 total brands studied. Healthcare.gov finished second...

NSA Quietly Awarded a Classified $2.4 Billion Tech Contract With More to Come

September 12, 2017 The National Security Agency has awarded tech firm CSRA the first of three portions of its classified Groundbreaker contract, which could potentially be worth as much as $2.4 billion over the next decade if all options are exercised. CSRA announced the award through a Securities and Exchange Commission filing, where...

DARPA Wants to MacGyver the Internet Using Only What's in Troops' Pockets

September 12, 2017 Modern technology is helping soldiers push to the limits of their physical capabilities on the battlefield, but advancements in communication and assimilation of data still rely on a 1990s-era legacy premise: a networked connection to a military data center. Today’s battlefields require significant information processing capabilities, such as the sending...