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GSA’s Plan for Network Services 2020 Aims to Bypass Speedbumps

May 29, 2015 As the General Services Administration continues preparation to bid its next-generation telecommunications contract vehicle – potentially worth $50 billion over a 15-year lifetime – the name of the game for federal agencies is “transition.” That is, the sooner agencies begin inventorying their systems and compiling transition plans, the faster they’ll...

Are Government Records Management Practices in Peril?

May 26, 2015 In government, records management is a real problem. Almost four years after a series of executive orders by the Obama administration designed to reshape the way federal agencies manage the massive number of records they keep, it appears little progress has been made toward true modernization. The evidence of the...

Bolstering CX in Government Makes 'Fundamental Business Sense'

May 22, 2015 In the ultra-competitive private sector, where a single tweet or Yelp review can make or break a business’ bottom line, customer experience has always played an important strategic role. And lately, the government has been paying more attention to its customers. New digital offices like the U.S. Digital Services and...

Inside the USAJobs Revamp and Other Digital Summit Highlights

May 21, 2015 Government technology projects usually get headlines when things go wrong or get expensive. Examples abound: The botched initial rollout of HealthCare.gov or the Department of Veterans Affairs' disability claims backlog. On the contrary, programs that function well tend to get little recognition, though they deserve it. Held Thursday, the DigitalGov...

If You Aren’t Using Your Data, It’s Just Taking Up Space

May 18, 2015 The government collects a lot of data. Tax records, financial transactions, census information, demographic intelligence and a myriad of other data sets on millions of American citizens make the federal government the largest data collector on the planet. Yet that data does little more than take up space in agencies...

What the Intelligence Community Can Teach the Rest of Government about Cloud

May 13, 2015 The intelligence community, composed of 17 agencies with various missions relating to national security, is not traditionally known for sharing their secrets and methods. At least, not on purpose. Yet, the folks at the National Security Agency and the Central Intelligence Agency have been pretty straightforward discussing how they bypassed...

Many Feds Still Uneasy About Cloud Use

May 12, 2015 Nearly half of government IT leaders and key technology decision-makers are still “uncomfortable” turning over IT to the cloud, according to a report issued May 11 by Rep. Gerry Connolly, D-Va., and the Congressional Cloud Computing Caucus Provocatively titled “Don’t Be a Box Hugger,” the report is clearly intended to...

How the Army Is Trying To Predict—and Prevent—the Next Suicide

May 7, 2015 Suicide is the 10th leading cause of death in the United States, and it’s been a particularly problematic issue for the U.S. military since soldiers first mobilized overseas in response to the Sept. 11 terrorist attacks. In the U.S. Army, historically high suicide rates have more than doubled since 2001...

Can Analytics Save US Soldiers from Suicide?

May 7, 2015 Suicide is the 10th leading cause of death in the United States, and it’s been a particularly problematic issue for the U.S. military since soldiers first mobilized overseas in response to the Sept. 11 terrorist attacks. In the U.S. Army, historically high suicide rates have more than doubled since 2001...

DOD OKs 23 Cloud Solutions for Least Sensitive Data

May 4, 2015 Back in November, the Defense Department tweaked its cloud computing strategy to make it easier for cloud service providers to host its least sensitive data. The move simplified the game for cloud service providers, allowing those that had met cloud security requirements under the Federal Risk and Management Authorization program...