Policy
The Federal CX Moves that Mattered in 2020
Experts expect momentum in improving service delivery and customer experience to continue under the coming Biden administration.
Cybersecurity
The Hack Roundup: Biden Says Obstructed Transition 'Nothing Short of Irresponsible'
Here are the news and updates you may have missed.
Digital Government
Biden Reveals White House Digital Team
The team will be in charge of communicating with Americans once Biden takes office on Jan. 20.
Digital Government
The Tech Policies the Trump Administration Leaves Behind
Nextgov looks back at the Trump administration's major IT policy moves that will have lasting effects on federal technology for the foreseeable future.
Cybersecurity
Biden Disputes Trump’s Claim that Hack is Under Control
The president-elect called for an official attribution to Russia but said a damage assessment is necessary before discussing the appropriate response.
Digital Government
Tech Industry Group Recommends Biden Admin Reimagine How Government Does IT
The Alliance for Digital Innovation unveiled a series of legislative and policy proposals for President-elect Joe Biden to consider.
Policy
Report Calls on Biden Administration to Create Federal Chief Customer Officer
The official would lead customer experience efforts across government.
Digital Government
Biden Team Tries Recruiting Through Source Code
If you find the hidden message, you might be someone the incoming administration wants to hire.
Digital Government
Flournoy Should Lead Biden’s Pentagon, Armed Services Chairman Says
Rep. Adam Smith told reporters Michèle Flournoy would help the Defense Department cut red tape to engage with new technologies needed for the future of defense.
Cybersecurity
CISA Warns of Iran’s Offensive Cyber Capabilities
One observer suggests the alert is meant more for the adversary than defenders.
Ideas
Artificial Intelligence in Government and the Presidential Transition: Building on a Solid Foundation
Here are the key steps that the incoming Biden administration should take to make the federal government AI-ready.
Cybersecurity
Biden Team Highlights Cybersecurity Focus With First Cabinet Picks
Familiar faces will likely have to revisit efforts around information sharing and establishing global norms.
Digital Government
Tech Trade Group: IT Modernization Investment May Increase Under Biden
The group expects the Biden administration to expand IT modernization efforts, in part to respond to COVID-19.
Digital Government
Experts to Biden: Don’t Slow Government Customer Experience Momentum
Government management experts offered advice to the incoming presidential administration regarding how to continue customer experience progress.
Policy
Major Changes to Internet Regulation Unlikely Under Biden Administration
A split Congress makes major internet policy changes even more unlikely.
Cybersecurity
Tech Association Wants Biden Team to Focus on Public-Sector Supply Chain Security
A Biden administration might require even more of private-sector entities than President Trump has on the issue.
Modernization
Biden Review Teams Include Many Former Tech Officials and Digital Service Members
The transition also includes a U.S. Digital Service-specific review team.
Policy
Biden’s Top Priorities Offer Few Clues for Technology Policies
Washington policy experts believe President-elect Joe Biden’s approach to big tech companies and regulation may differ from both the Trump and Obama administrations.
Artificial Intelligence
Top Tech Companies Begin Pushing Priorities for Biden Administration
Microsoft, IBM and other companies urged the president-elect to consider policies for boosting workforce development, solving the pandemic and addressing biometrics in surveillance.
Digital Government
Rolling Back Trump Workforce Policies Won’t Be As Simple As Rescinding Executive Orders
President-elect Biden has vowed to rescind on his first day a series of Trump-era directives aimed at weakening federal labor unions and politicizing the civil service, but repairing the damage could take much longer.
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