DeVos Walks Back Controversial Student Loan Contract

The department is turning its attention to providing a "truly modern loan servicing environment."

Education Dept. Builds Show and Tell Space for Developers

There's a new GitHub repository for anything built with Education Department data.

First Rule of User Experience: You Do Talk To the User

“We assume we know what our customers want. But in many cases, we don’t."

Education Dept. Seeks Virtual Reality, Video Game Devs for Next-Gen Tech

The department is hosting a $680,000 challenge for virtual and augmented reality ideas.

Why a Hack on Education Department Would Be Worse than the OPM Breach

Despite housing tens of millions of people’s sensitive information and 180-plus databases, the agency doesn’t "even have the most basic of tools” to protect them against breaches, Chaffetz said.

Twitter Tips from the Education Dept: Don't Try to be 'the Cool Mom'

FAFSA’s team is known for its social engagement and its ability to leverage prominent hashtags, like yesterday’s #Maythe4thbewithyou.

Following Investigation, Beleaguered Education CIO Steps Down

Harris collapsed and was taken to the hospital immediately following a congressional hearing in early February about potential misconduct.

Amid Cybersecurity Concerns, House Republicans Blast Education CIO Misconduct

Rep. Jason Chaffetz., R.-Utah., challenged CIO Danny Harris and Acting Secretary John King on recent investigation into Harris’ behavior, arguing the department may not be equipped to protect 139 million Social Security numbers from cyberattack.

Here's An Account of Security Holes at the $1 Trillion Education Dept. Bank

Government watchdogs at a Tuesday congressional hearing counted the ways in which the department is putting the identities and finances of students and their parents in jeopardy.

The Rise of Agency Innovation Labs

In the 2016 budget, the Obama administration proposed more funding to help launch idea labs.

Federal Customer Experience Still Terrible, Study Says

On average, the public is less satisfied with customer experience at federal agencies than they are with both TV and Internet service providers, according to a Forrester research study published Thursday.