recommended reading

White House to Part Ways With the Contractor Behind HealthCare.gov

Cheryl Campbell, senior vice president of CGI Federal, testified on Capitol Hill in October.

Cheryl Campbell, senior vice president of CGI Federal, testified on Capitol Hill in October. // Evan Vucci/AP

According to a report in The Washington Post, the Obama administration is just about ready to part ways with the contractor behind Healthcare.gov. CGI Federal's contract expires at the end of February, at which point the administration will reportedly sign a 12-month contract with CGI rival Accenture. 

CGI was mainly responsible for getting the federal exchange site up and running by October 1, 2013. That, as you might have heard on television news programs, did not happen quite as planned. The company became a quick and easy scapegoat for the roll-out of the exchanges, an accusation that stuck as CGI slowly began to repair its own work. Even though the site seems to be working much better after a very bumpy October and November, the site is far from what the administration wants it to be. The Post explains: 

Leaders of the Centers for Medicare and Medicaid Services — which oversees the online marketplace — became frustrated with the pace and quality of CGI’s work on the repairs. As federal officials and contractors have been trying to fix various aspects of the Web site in the past few months, about half of the new software code the company has written has failed on the first try, according to internal federal information.

Previously, the Post detailed some of the lingering issues with the site. Those include an inability to enroll eligible Americans in state Medicaid programs automatically, and what are apparently calculation errors pertaining to individual eligibility for subsidies. It's not as visibly dramatic as a website that won't load, but these issues are still problematic. 

Read the full story on TheWire.com.

Clarification: CGI Federal's HealthCare.gov contract expires in February, at which point the administration reportedly plans to sign a new contract with a CGI competitor. An earlier version of this story described this move as a "firing." To clarify, the administration has not ended the contract early. The words fires and fired have been replaced in the headline and the lede.

Threatwatch Alert

Thousands of cyber attacks occur each day

See the latest threats

JOIN THE DISCUSSION

Close [ x ] More from Nextgov
 
 

Thank you for subscribing to newsletters from Nextgov.com.
We think these reports might interest you:

  • It’s Time for the Federal Government to Embrace Wireless and Mobility

    The United States has turned a corner on the adoption of mobile phones, tablets and other smart devices, outpacing traditional desktop and laptop sales by a wide margin. This issue brief discusses the state of wireless and mobility in federal government and outlines why now is the time to embrace these technologies in government.

    Download
  • Featured Content from RSA Conference: Dissed by NIST

    Learn more about the latest draft of the U.S. National Institute of Standards and Technology guidance document on authentication and lifecycle management.

    Download
  • A New Security Architecture for Federal Networks

    Federal government networks are under constant attack, and the number of those attacks is increasing. This issue brief discusses today's threats and a new model for the future.

    Download
  • Going Agile:Revolutionizing Federal Digital Services Delivery

    Here’s one indication that times have changed: Harriet Tubman is going to be the next face of the twenty dollar bill. Another sign of change? The way in which the federal government arrived at that decision.

    Download
  • Software-Defined Networking

    So many demands are being placed on federal information technology networks, which must handle vast amounts of data, accommodate voice and video, and cope with a multitude of highly connected devices while keeping government information secure from cyber threats. This issue brief discusses the state of SDN in the federal government and the path forward.

    Download
  • The New IP: Moving Government Agencies Toward the Network of The Future

    Federal IT managers are looking to modernize legacy network infrastructures that are taxed by growing demands from mobile devices, video, vast amounts of data, and more. This issue brief discusses the federal government network landscape, as well as market, financial force drivers for network modernization.

    Download

When you download a report, your information may be shared with the underwriters of that document.