recommended reading

Overhaul of Medicare websites focuses on transparency, usability

The Centers for Medicare and Medicaid Services is using mandates from the Obama administration's open government directive as an opportunity to improve its public-facing websites.

CGI Federal, an information technology solutions provider, on Tuesday announced it had received a five-year, $73.2 million contract to continue improving, and The three websites provide Medicare information to 44 million beneficiaries in addition to health care providers and caregivers.

Improving self-service, complying with the open government directive and making high-value data available to the public are key priorities for the project, said CGI Federal Senior Vice President Cheryl Campbell, adding the goal is to support CMS' mission of education, outreach and service to its stakeholders.

Health and Human Services Secretary Kathleen Sebelius in March announced the launch of a redesigned In a YouTube video, she highlighted the importance of feedback from beneficiaries in building a usable source for Medicare information.

"The real benefit is it involves real users," Campbell said. "We're soliciting input on values and functionality and website redesign. Anyone in the process of establishing a portal from an agency perspective should be looking at this."

CGI is on the lookout for ways to make the three sites more user-friendly and to further integrate them, she added.

The company has supported CMS for 12 years and also has worked with the Food and Drug Administration and, a site for collecting information on Recovery Act awards.

Threatwatch Alert

Stolen laptop

Wireless Heart Monitor Maker to Pay $2.5M Settlement to HHS After Laptop Stolen

See threatwatch report


Close [ x ] More from Nextgov

Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Modernizing IT for Mission Success

    Surveying Federal and Defense Leaders on Priorities and Challenges at the Tactical Edge

  • Communicating Innovation in Federal Government

    Federal Government spending on ‘obsolete technology’ continues to increase. Supporting the twin pillars of improved digital service delivery for citizens on the one hand, and the increasingly optimized and flexible working practices for federal employees on the other, are neither easy nor inexpensive tasks. This whitepaper explores how federal agencies can leverage the value of existing agency technology assets while offering IT leaders the ability to implement the kind of employee productivity, citizen service improvements and security demanded by federal oversight.

  • Effective Ransomware Response

    This whitepaper provides an overview and understanding of ransomware and how to successfully combat it.

  • Forecasting Cloud's Future

    Conversations with Federal, State, and Local Technology Leaders on Cloud-Driven Digital Transformation

  • IT Transformation Trends: Flash Storage as a Strategic IT Asset

    MIT Technology Review: Flash Storage As a Strategic IT Asset For the first time in decades, IT leaders now consider all-flash storage as a strategic IT asset. IT has become a new operating model that enables self-service with high performance, density and resiliency. It also offers the self-service agility of the public cloud combined with the security, performance, and cost-effectiveness of a private cloud. Download this MIT Technology Review paper to learn more about how all-flash storage is transforming the data center.


When you download a report, your information may be shared with the underwriters of that document.