Mobile Government Challenges

GovLoop last week held a web-based training session on common mobile challenges at federal agencies that featured the State Department's Gary Galloway and Microsoft's Steve White. GovLoop is now sharing some of the poll results from its training session.

Of those who participated, 60 percent were end users who want to work anywhere at anytime, while 40 percent were IT workers who need to ensure workers can work anywhere at anytime. When asked what tools participants used when working outside the agency, 79 percent said an agency-issued laptop, 40 percent said an agency-issued smartphone, 51 percent said a personal laptop and 40 percent said a personal smartphone. Personal tablets were used only by 4 percent of participants for work outside of the office.

When it comes to challenges, participants said the biggest ones they face when working outside the office are agency access restrictions (61 percent), access to data (54 percent), managing data from multiple devices (39 percent), lack of established telework guidelines (36 percent), and too many telework guidelines (3 percent). Twelve percent said they faced other challenges in working outside of the office.

Do you identify with these results? What do the results mean for agencies that must comply with the new telework law?

Meanwhile, GovLoop will be holding a second training session, "Go Mobile, Be Secure, Improve Performance," on Thursday. Click here to register.