…and Sen. Ron Portman, R-Ohio, wants to know why.
Portman sent a letter to Eric Shinseki yesterday saying his office “has received news that the Cleveland Regional Office of the Department of Veterans Affairs has deleted almost half a million electronic records which contain active loans, grants as well as applications. While I understand the VA has taken steps to remedy the situation, the limited communication and delayed incident reporting are particularly concerning.”
Portman had a lot of questions for Shinseki, including whether or not the VA had backup systems in place and how often backups were performed.
As a result of the May 24 loss, all files from April 25 to May 24 are non-recoverable and about 50 percent of the files from March 18 to April 24 are non-recoverable, Schuda said.
VA has hired a contractor to determine the best strategy to ensure disaster recovery is effective in the future, she said.
This post has been updated with VA comment.