Was Navy veteran Sylvester Woodland hitting the refresh button incorrectly on the Veteran Affairs' E-Benefits website Wednesday night? “It gave me a different person's name, each and every time I came back," he told ABC.
Woodland said he called the Defense Department, the VA, and North Carolina Democrat Sen. Kay Hagan's office, but he didn't get any response until Thursday morning. Then, the website went down and an email arrived from Defense requesting that he send digital images of the few pages he printed out.
"Already I see the blame game going. It's the VA. No, it's the DOD. It's going to bounce back and forth, but can you prove it's an isolated incident?" Woodland said.
He had signed on to the system to track down his own history for a bank loan. Instead, windows kept popping up displaying other veterans' health and financial information.
"When you click on these hyperlinks here, it takes you to the bank account, the direct deposit, bank account, last four, what bank is it for," Woodland said. "I'll bet he has no idea that I'm sitting here in my house with his information."