recommended reading

GSA not properly tracking its cloud transition, report finds

voyager624/Shutterstock.com

The General Services Administration is not adequately tracking its goals or monitoring its savings since transitioning to a cloud-based email service, an internal report has found.

GSA migrated from Lotus Notes to Google Apps for Government for email in June 2011, expecting to save $15 million within five years. GSA’s chief information officer, however, has not taken the appropriate steps to measure the effectiveness of the transition, auditors found. 

The report, issued by GSA’s inspector general’s office, found it impossible to measure the savings because the CIO had not updated cost analyses. The CIO has also failed to clearly state goals with measureable targets to track progress, the inspector general said.

Finally, each staff and service office at GSA developed its own list of programs to transition to the cloud, creating the possibility for overlap. The CIO did not take adequate steps to ensure redundancies were being avoided.

To fix these shortcomings, the inspector general’s office recommended GSA create tools that not only analyze cost savings, but also make those tools easy to update so the savings can be tracked in the future. The auditors also suggested the CIO create a “performance measurement program” to ensure the cloud program is meeting its goals and objectives. GSA should conduct an assessment to identify redundancies, the IG said, and eliminate or consolidate them.

The auditors said taking these steps will not only help track the progress of this transition, but also “prepare for future transitions to other cloud computing solutions.”

Casey Coleman, GSA’s CIO, said in a letter to the IG’s office that he agreed with all findings and recommendations.

The agency said in a statement Tuesday that it "is currently updating the analysis to detail the ongoing savings from the project.” The agency is sticking with original savings forecasts: “GSA’s cloud migration has saved the agency more than $2 million dollars to date, and we stand by our early estimate to save at least $15 million over 5 years," the statement said.  

This story was updated on Oct. 2 to add GSA comment. 

(Image via voyager624/Shutterstock.com)

Threatwatch Alert

User accounts compromised

1 Million Online Gaming Accounts Exposed

See threatwatch report

JOIN THE DISCUSSION

Close [ x ] More from Nextgov
 
 

Thank you for subscribing to newsletters from Nextgov.com.
We think these reports might interest you:

  • Modernizing IT for Mission Success

    Surveying Federal and Defense Leaders on Priorities and Challenges at the Tactical Edge

    Download
  • Communicating Innovation in Federal Government

    Federal Government spending on ‘obsolete technology’ continues to increase. Supporting the twin pillars of improved digital service delivery for citizens on the one hand, and the increasingly optimized and flexible working practices for federal employees on the other, are neither easy nor inexpensive tasks. This whitepaper explores how federal agencies can leverage the value of existing agency technology assets while offering IT leaders the ability to implement the kind of employee productivity, citizen service improvements and security demanded by federal oversight.

    Download
  • Effective Ransomware Response

    This whitepaper provides an overview and understanding of ransomware and how to successfully combat it.

    Download
  • Forecasting Cloud's Future

    Conversations with Federal, State, and Local Technology Leaders on Cloud-Driven Digital Transformation

    Download
  • IT Transformation Trends: Flash Storage as a Strategic IT Asset

    MIT Technology Review: Flash Storage As a Strategic IT Asset For the first time in decades, IT leaders now consider all-flash storage as a strategic IT asset. IT has become a new operating model that enables self-service with high performance, density and resiliency. It also offers the self-service agility of the public cloud combined with the security, performance, and cost-effectiveness of a private cloud. Download this MIT Technology Review paper to learn more about how all-flash storage is transforming the data center.

    Download

When you download a report, your information may be shared with the underwriters of that document.