Alyssa Rosenberg writes at Government Executive that officials overseeing the Thrift Savings Plan will launch a redesigned Web site during the first quarter of 2010. The new site will enable TSP officials to respond to e-mail queries from participants about the plan and their accounts. The TSP currently does not have the ability to answer account inquiries through e-mail. Instead, participants' questions are answered by a call center that handles about 15,000 calls each day. Officials hope the upgraded site will garner more favorable ratings of the TSP from younger participants.
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