Federal Times reports that the Obama administration is planning to seek ideas from the 18,000 employees of the Veterans Benefits Administration on how to reduce the backlog and more quickly get benefits to veterans. The effort will involve a Web-based survey that will test how the government uses the Web and new technologies as well as define new ways of how agencies listen to their employees.
Brittany Ballenstedt
Brittany Ballenstedt writes Nextgov's Wired Workplace blog, which delves into the issues facing employees who work in the federal information technology sector. Before joining Nextgov, Brittany covered federal pay and benefits issues as a staff correspondent for Government Executive and served as an associate editor for National Journal's Technology Daily. She holds a bachelor's degree in journalism from Mansfield University and originally hails from Pennsylvania. She currently lives near Travis Air Force Base, Calif., where her husband is stationed.

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