recommended reading

Citizen Services Fund earns its keep -- and then some

Shutterstock.com

The $34 million Citizen Services Fund, which pays for tools such as a common template for writing federal purchase orders and the governmentwide Web interface USA.gov, saved the government nearly twice that dollar figure in fiscal 2012, officials said.

The Citizen Services Fund pays for a large share of the work done by the General Services Administration’s Office of Citizen Services and Innovative Technologies. The $64 million in savings comes largely from government agencies using free or low cost services provided by OSCIT rather than commercial alternatives and from eliminating duplicative government purchases, according to the office’s annual report published Wednesday.

OSCIT’s projects are also paid for with the E-Gov fund, which was appropriated at $12.4 million in 2012. E-Gov Fund initiatives “enable billions of dollars in long-term savings,” the report said, though it did not give a specific dollar figure.

The annual report focused largely on OSCIT’s success in raising the profile of government digital services. Here are some highlights:

  • The government’s search engine Search.usa.gov has more than doubled the number of federal websites it supports from 400 at the beginning of the year to 1,100 now. Traffic on the site is up 150 percent compared with the previous year.
  • Federal agencies signed 728 terms of service agreements with 58 social media providers and GSA negotiated new or updated agreements with Foursquare, Google Plus, Storify, Tumblr and other social sites. The agency’s new media division also launched a federal social media registry to verify the validity of government-managed social media profiles.
  • Officials working on the office’s First Fridays project to test the usability of federal websites tested and provided feedback on 26 sites, 61 percent more than in 2011.
  • The office relaunched its gallery of government-built mobile apps using responsive design so that the gallery itself can be viewed equally well on any device.

(Image via sar_38/Shutterstock.com)

Threatwatch Alert

Network intrusion / Spear-phishing

Researchers: Bank-Targeting Malware Sales Rise in Dark Web Markets

See threatwatch report

JOIN THE DISCUSSION

Close [ x ] More from Nextgov
 
 

Thank you for subscribing to newsletters from Nextgov.com.
We think these reports might interest you:

  • Data-Centric Security vs. Database-Level Security

    Database-level encryption had its origins in the 1990s and early 2000s in response to very basic risks which largely revolved around the theft of servers, backup tapes and other physical-layer assets. As noted in Verizon’s 2014, Data Breach Investigations Report (DBIR)1, threats today are far more advanced and dangerous.

    Download
  • Featured Content from RSA Conference: Dissed by NIST

    Learn more about the latest draft of the U.S. National Institute of Standards and Technology guidance document on authentication and lifecycle management.

    Download
  • PIV- I And Multifactor Authentication: The Best Defense for Federal Government Contractors

    This white paper explores NIST SP 800-171 and why compliance is critical to federal government contractors, especially those that work with the Department of Defense, as well as how leveraging PIV-I credentialing with multifactor authentication can be used as a defense against cyberattacks

    Download
  • Toward A More Innovative Government

    This research study aims to understand how state and local leaders regard their agency’s innovation efforts and what they are doing to overcome the challenges they face in successfully implementing these efforts.

    Download
  • From Volume to Value: UK’s NHS Digital Provides U.S. Healthcare Agencies A Roadmap For Value-Based Payment Models

    The U.S. healthcare industry is rapidly moving away from traditional fee-for-service models and towards value-based purchasing that reimburses physicians for quality of care in place of frequency of care.

    Download
  • GBC Flash Poll: Is Your Agency Safe?

    Federal leaders weigh in on the state of information security

    Download

When you download a report, your information may be shared with the underwriters of that document.