Automation

Using Automated Security Protocols Reduce the Cost of Data Breaches, Report Says

U.S. agencies lead in adopting security automation and orchestration, an expert said.  

  • By Mila Jasper

How to Update Agency Security Operations Centers

Evolving IT environments require officials to plan for the next-generation SOCs.

  • By John Harrison

Cloud Adoption Can Be Risky Business—But That’s Not Bad, Officials Say

Permission to fail on smaller projects can help pave the way to successful deployments.

  • By Brandi Vincent

Library of Congress Wants To Try Adding Humans to Automated Processes

The Library of Congress has automated its metadata tagging but wants to reintroduce humans to the process to ensure a level of accuracy and ethics.

  • By Aaron Boyd

Security Clearance Reformers Tout Progress Amid COVID-19

The pandemic pushed adjudicators to conduct more virtual interviews, though that progress might be undone when the crisis passes.

  • By Aaron Boyd

Contact Tracing Starts with Clean Data

Regardless of how information is gathered, the scale is immense, as is the problem of data accuracy.

  • By Michael Gormley

VA Wants to Automate Digitization of its 5-Mile-High Electronic Health Record Backlog

Veterans Affairs is looking to robotic process automation to help digitize its backlog and integrate with the new electronic health record platform.

  • By Aaron Boyd

DHS, NSA Conclude Pilot of Automated Mobile App Security Vetting Tool

While the program still has a ways to go, the team says it now has a way to automate mobile app security testing.

  • By Aaron Boyd

Critical Update: How Veterans Shaped a Coronavirus Chatbot 

Chief Technology Officer Charles Worthington discusses how the agency rolled out new digital tools to help respond to the novel coronavirus pandemic.

  • By Brandi Vincent

When Automation Sets Government Agencies Up for Failure

It's important to take the time to design a better system and workflow. 

  • By Brian Kirby

TSA's Plan to Address Evolving Threats to Travelers Relies on Innovative Technology

While technology was not a distinct focus area for the agency, it permeates every aspect of the administrator’s vision.

  • By Aaron Boyd

Algorithms Are Designing Better Buildings

Algorithms can now work out the best ways to lay out rooms, construct the buildings and even change them over time to meet users’ needs.

  • By Silvio Carta, The Conversation

USPTO is Looking to Hire a Senior-Level Emerging Technology Expert

CIO Jamie Holcombe said the official will support efforts to scale artificial intelligence, robotic process automation and more.

  • By Brandi Vincent

Chatbots: The New Government Official in the Fight Against Coronavirus

Even though there’s a deluge of questions from thousands of people, many of these questions are the same.

  • By Carlos Meléndez

Featured eBooks

The State of Customer Experience
The Role of Chief Data Officers
The Government's As-a-Service Future

CMS Produces ‘Employee Roll Call Bot’ to Account for Workforce Amid Telework

Teleworking can make it tough for agencies to keep a pulse on their personnel, but bots can help.

  • By Brandi Vincent

Government Innovation in a Global Pandemic

In the crunch of a crisis, federal agencies unleashed bots, artificial intelligence, 3D printers and supercomputers to flatten the COVID-19 curve.

  • By Nextgov Staff

Veterans Affairs Launches First Chatbot to Field COVID-19 Questions

The bot was developed and deployed via Microsoft’s Healthcare Bot platform.

  • By Brandi Vincent

HHS Proposes ‘IT Control Tower’ to Manage Strategic National Stockpile

The proposal is part of a larger strategy to incorporate the manufacturing, distribution and point-of-care sectors.

  • By Aaron Boyd

Pentagon Shop Wants Machine Learning to Fix Complex RPA Processes

The office does not want new robotic process automation tools or cloud providers, according to a Defense Innovation Unit solicitation.

  • By Aaron Boyd

Agencies Lean Into Automation During the COVID-19 Pandemic

Robotic process automation is accelerating across the National Institutes of Health, Internal Revenue Service and Housing and Urban Development Department.

  • By Brandi Vincent

USPTO Adds Company to $50M Artificial Intelligence and Machine Learning Contract

General Dynamics Information Technology joins at least 12 companies on the Patent and Trademark Office’s future-facing blanket purchase agreement.

  • By Brandi Vincent