Automation

Security Clearance Reformers Tout Progress Amid COVID-19

The pandemic pushed adjudicators to conduct more virtual interviews, though that progress might be undone when the crisis passes.

Contact Tracing Starts with Clean Data

Regardless of how information is gathered, the scale is immense, as is the problem of data accuracy.

VA Wants to Automate Digitization of its 5-Mile-High Electronic Health Record Backlog

Veterans Affairs is looking to robotic process automation to help digitize its backlog and integrate with the new electronic health record platform.

DHS, NSA Conclude Pilot of Automated Mobile App Security Vetting Tool

While the program still has a ways to go, the team says it now has a way to automate mobile app security testing.

Critical Update: How Veterans Shaped a Coronavirus Chatbot 

Chief Technology Officer Charles Worthington discusses how the agency rolled out new digital tools to help respond to the novel coronavirus pandemic.

When Automation Sets Government Agencies Up for Failure

It's important to take the time to design a better system and workflow. 

TSA's Plan to Address Evolving Threats to Travelers Relies on Innovative Technology

While technology was not a distinct focus area for the agency, it permeates every aspect of the administrator’s vision.

Algorithms Are Designing Better Buildings

Algorithms can now work out the best ways to lay out rooms, construct the buildings and even change them over time to meet users’ needs.

USPTO is Looking to Hire a Senior-Level Emerging Technology Expert

CIO Jamie Holcombe said the official will support efforts to scale artificial intelligence, robotic process automation and more.

Chatbots: The New Government Official in the Fight Against Coronavirus

Even though there’s a deluge of questions from thousands of people, many of these questions are the same.

CMS Produces ‘Employee Roll Call Bot’ to Account for Workforce Amid Telework

Teleworking can make it tough for agencies to keep a pulse on their personnel, but bots can help.

Government Innovation in a Global Pandemic

In the crunch of a crisis, federal agencies unleashed bots, artificial intelligence, 3D printers and supercomputers to flatten the COVID-19 curve.

Veterans Affairs Launches First Chatbot to Field COVID-19 Questions

The bot was developed and deployed via Microsoft’s Healthcare Bot platform.

HHS Proposes ‘IT Control Tower’ to Manage Strategic National Stockpile

The proposal is part of a larger strategy to incorporate the manufacturing, distribution and point-of-care sectors.

Pentagon Shop Wants Machine Learning to Fix Complex RPA Processes

The office does not want new robotic process automation tools or cloud providers, according to a Defense Innovation Unit solicitation.

Agencies Lean Into Automation During the COVID-19 Pandemic

Robotic process automation is accelerating across the National Institutes of Health, Internal Revenue Service and Housing and Urban Development Department.

USPTO Adds Company to $50M Artificial Intelligence and Machine Learning Contract

General Dynamics Information Technology joins at least 12 companies on the Patent and Trademark Office’s future-facing blanket purchase agreement.