CIO Briefing

OMB Makes Major Changes to Agency Guidance on Customer Experience

The Office of Management and Budget updated its Circular A-11 guidance for agencies this month, including an expanded definition of customer experience itself.

Emerging Tech

Six Months into VA's 5G-Enabled Hospital Project

The pandemic emerged early in its existence, but the infrastructure is already providing a foundation for health care innovation, an official said.

Podcasts

Critical Update: GSA's Centers of Excellence Program Evolves

The Centers of Excellence program started out working with agencies one at a time. But in less than three years, the program has sped up, staffed up and spread out across government.

IT Modernization

Pentagon Requests More Time to Review JEDI Cloud Contract Bids

The Defense Department says it wants to further discuss Microsoft’s and Amazon Web Services’ pricing.

Emerging Tech

DOD Releases Prime Airwaves for Commercial 5G Networks

Amid criticism, officials said 100 megahertz of federal midband spectrum will be transferred to commercial users at an unprecedented pace.

IT Modernization

Agencies Off-Pace to Switch to New Telecom Contract Before Cutoff Date, GAO Says

The latest FITARA scorecard showed what percentage of operations have moved off old infrastructure contracts—and the numbers aren’t good. 

IT Modernization

VA Restarts Electronic Health Record Rollout

The initial deployment at a Spokane, Washington, medical center is now scheduled for October, while the new scheduling system will begin rolling out in August.

CIO Briefing

Bill Calls for ‘Mile-by-Mile’ Assessment of Tech Needs at the Southern Border

Rep. Xochitl Small Torres on Wednesday introduced the Southwest Border Security Technology Improvement Act in the House, a bipartisan bill that’s already moving through the Senate.

CIO Briefing

U.S., International Lawmakers Push Facebook to Stop Online Hate Targeting Women

The social media giant must more aggressively enforce rules that it already has in place, they said.

IT Modernization

VA Needs a Cyber Audit of its Governmentwide Financial Services Center

The accounting shared services program—used by a range of federal agencies and programs—needs to ensure its systems are secure.

CIO Briefing

Report Recommends Doubling Federal Funding for AI Research

A new report from Reps. Will Hurd, R-Texas, and Robin Kelly, D-Ill., calls for increased funding and stronger federal leadership on artificial intelligence development.

Ideas

Is COVID-19 a Threat or Opportunity for Electronic Government Records Capture, Access and Preservation?

The tsunami of data and the hard pivot to remote work and home school has stretched government information management capabilities to their limits.

Cybersecurity

CISA Finalized Directive on Vulnerability Disclosure Policies, Congressman Says 

The binding operational directive would create a legal path for ethical hackers to report website vulnerabilities to government agencies.

IT Modernization

How CBP Plans to Spend—and Repay—Its $15M Modernization Fund Loan

Agency officials already completed the first phase of modernizing the nation’s second-largest revenue collection system but needed an infusion of cash to keep the momentum going.

Policy

Democratic Senators Join Industry Groups in Calls to Extend CARES Act Funding Authority for Contractors

Industry groups are asking for an extension for the authority to reimburse defense contractors during the COVID-19 pandemic.

CIO Briefing

Annual Government Spending Approaches Historic Territory

Driven heavily by the Defense Department, contract spending across government will exceed $600 billion in fiscal 2020.

IT Modernization

5 Ways the FITARA Scorecard May Evolve 

Ten scorecards later, lawmakers and experts are looking for new ways to update the metrics on which agencies are graded.