The Veterans Affairs Department reports that a new and improved “Challenge” training program has speeded up disability claims processing and improved accuracy.
VA said it has doubled classroom training time to more than eight weeks and improved the curriculum for folks who rate disability claims. The result? A 150 percent boost in claims processing and a 30 percent increase in accuracy.
More on this in our news columns tomorrow after Undersecretary for Benefits Allison Hickey -- last seen in public being roasted by Rep. Bob Filner, D, Calif -- details the training program in a media briefing.
VA said it has doubled classroom training time to more than eight weeks and improved the curriculum for folks who rate disability claims. The result? A 150 percent boost in claims processing and a 30 percent increase in accuracy.
More on this in our news columns tomorrow after Undersecretary for Benefits Allison Hickey -- last seen in public being roasted by Rep. Bob Filner, D, Calif -- details the training program in a media briefing.
PREVIOUS POST // iPads for SecNav Executive Dining Room?
NEXT POST // DISA Soars to Top of Defense Cloud
Bob Brewin
Bob Brewin joined Government Executive in April 2007, bringing with him more than 20 years of experience as a journalist focusing on defense issues and technology. Bob covers the world of defense and information technology for Nextgov, and is the author of the “What’s Brewin” blog.
Addressing the 3 Biggest BYOD Security Threats
Research Report: Powering Continuous Monitoring Through Big Data
Mobile Apps: New Ways to Connect Government with Citizens
Continuous Monitoring As a Service: A Shift in the Way Government Does Business
JOIN THE DISCUSSION
By using this service you agree not to post material that is obscene, harassing, defamatory, or otherwise objectionable. Although Nextgov does not monitor comments posted to this site (and has no obligation to), it reserves the right to delete, edit, or move any material that it deems to be in violation of this rule.